SkySwitch Deploys Software Defined Voice From SimpleWan

SkySwitch network now supports NO-DROP FAILOVER and Encrypted Voice with SD-Voice from SimpleWan LAKELAND, FL (PRWEB) AUGUST 24, 2017 Security and compliance have been hot-button issues for many months in the Hosted PBX and UCaaS market. SkySwitch is pleased to announce that it is the first major UCaaS provider to implement Software Defined Voice (SD-Voice) from…

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New Widget Improves Diagnostics

SkySwitch always recommends placing a SimpleWan (or similar) device on the customer premise in order to have enhanced remote monitoring and diagnostics capabilities.  The more quickly a reseller can diagnose and correct an issue that is degrading the quality of service to the end-users, the happier those customers will be. However, there may be times…

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How do you make sure VoIP bandwidth is sufficient?

In the Hosted PBX realm, managing VoIP Quality of Service (QoS) ultimately comes down to allocating sufficient bandwidth to VoIP packets at the customer’s router. Here is an informative article that covers the various methods that organizations can use to ensure  that VoIP quality of service meets the customer’s’ needs.  It states that: The most common approach to…

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