Introducing the New SkySwitch Teams Connector

Offering private label Microsoft Teams for partners

March 22, 2021, REBEKAH CARTER – UC TODAY

SkySwitch recently introduced a new component for its portfolio. The white label provider, focused on small business, is now offering Teams Connector, a solution that combines the SkySwitch cloud communications platform with Microsoft Teams. The solution streamlines collaboration, messaging, and calling, putting it together in an easy-to-deploy application interface with a registered endpoint connected to the Cloud PBX.

SkySwitch resellers will offer their customers an all-in-one package that integrates both services and offers easy accessibility through the Teams application. Combining the full-function Microsoft Teams softphone with the advanced services for cloud communications from SkySwitch will give end-users an impressive UCaaS package.

Building a Microsoft Teams Ecosystem

Through the Teams Connector solution, SkySwitch supports resellers in offering customers PSTN calling, extension-to-extension access, and end-user portal management in the desktop, mobile, and web apps of Microsoft Teams. This solution also providers reseller customers with the full range of collaboration capabilities provided by Teams.

Teams Connector ensures resellers can improve revenue, ease interoperability, and maintain customer telecommunication needs. Once SkySwitch resellers deploy the Teams Connector for a customer, the user can make complete use of the native dialling system within Teams, with access to all the SkySwitch PBX components. Users will also have full access to all the collaboration, messaging, and calling and messaging features of Teams.

From notifications to star codes, portal access, and queuing, everything from the Connector solution is available within Teams, ensuring exceptional ease of use.

A New Opportunity for Resellers

According to Chief Operating Officer for SkySwitch, Frank Babusik, Microsoft Teams now stands out as one of the most popular applications for real-time communications, meetings, applications, and messaging. Providing resellers with an option to combine services means that they can now provide a more comprehensive solution capable of driving better revenue.

The SkySwitch offering ensures excellent opportunities for resellers through a single softphone that can work with the SkySwitch and Teams platforms seamlessly. The environment is, therefore easier for the customer and better for the reseller who wants to be able to offer a more differentiated package. The Teams Connector represents a natural and exciting extension to the SkySwitch platform.