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How to Become a VoIP Service Provider: Making an Action Plan

The VoIP industry is booming, with businesses of all sizes shifting to cloud-based communication solutions for their affordability, flexibility, and scalability. Entrepreneurs, MSPs, and VARs have a lucrative opportunity to enter the market. Whether you’re an IT consultant seeking to expand your service offerings or a new entrepreneur looking to build recurring revenue, understanding how…

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SkySwitch Launches New Program To Deliver Back-Office Support for White-Label UCaaS Partners

NEW YORK, NY, MARCH 25, 2025 – SkySwitch, the leading next-generation white-label UCaaS provider, announced today that it has launched a new option within their existing partner program, the Foundations program. The Foundations program offers all the benefits of its Wholesale program—a rock-solid UCaaS platform and technology with a wide range of features, backed by…

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The Future of Independent Telcos – Navigating the Metaswitch Uncertainty and the Shift to OpEx Solutions

A Pivotal Moment for Independent Telcos Since the 1890s, independent local telephone companies, particularly those in rural areas, have played a critical role in providing essential voice and broadband services to communities that larger providers often overlook. These independent telcos, many of which are members of NTCA—The Rural Broadband Association (a national organization founded in…

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7 Ways UCaaS Can Grow a Managed Service Provider’s Business

The Unified Communications as a Service (UCaaS) market is expanding rapidly, creating new opportunities for managed service providers (MSPs) to scale their businesses. With companies relying more on digital communication solutions, the UCaaS market is expected to continue growing, allowing MSPs to offer essential, revenue-generating services while enhancing client retention. The right platform makes it…

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How Can a White-Label UcaaS Platform Help Meet Your Customers’ Needs?

Businesses like your clients need more than just a basic phone system—they need a comprehensive solution that keeps teams and customers seamlessly connected. That’s where white-label UCaaS (Unified Communications as a Service) is a game-changer.  By adding this technology to your portfolio, you can offer branded communication solutions that appeal to businesses looking to streamline…

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Managed Service Provider Success: Building Your UCaaS Strategy

Businesses are increasingly seeking integrated solutions to enhance collaboration and efficiency. A recent report highlighted that 70% of organizations have more than half of their infrastructure in the cloud, underscoring the shift towards cloud-based services. This surge in cloud adoption presents a significant opportunity for Managed Service Providers (MSPs) to expand their offerings with Unified…

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White-Label SMS Software: What Smart Resellers Need to Know

Businesses increasingly seek efficient ways to connect with customers through their preferred communication channels. Text messaging has emerged as a critical tool, with up to 90% of messages being read and responded to within thirty minutes of receipt. For communications resellers, this presents an unprecedented opportunity to expand service offerings and increase revenue streams. According…

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5 Questions to Ask Before Joining a UCaaS Partner Program

Joining a UCaaS reseller program can be a game-changer for telecommunications providers seeking to expand their service offerings. Unified Communications as a Service (UCaaS) is reshaping the communication landscape for businesses. With the surge in remote work and the increasing demand for flexible, integrated communication solutions, the UCaaS market is experiencing significant growth. Businesses today…

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Selling VoIP: Sales Pitch Advice You Need Now

Selling VoIP (Voice over Internet Protocol) services can be challenging, especially when businesses are accustomed to traditional communication methods. However, with the VoIP services market projected to reach over $508 billion by 2030, it’s clear that there’s a significant shift towards adopting more advanced and flexible communication solutions. Your sales pitch should effectively highlight how…

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The Impact of Voice APIs on Modern Communication

The Impact of Voice APIs on Modern Communication

Traditional models of communication have been swept aside as newer, faster, and more efficient methods take their place, transforming how businesses connect with customers, partners, and their workforce. Already, 62% of Americans use voice assistants on their devices. Voice APIs are revolutionary tools that enable voice integration in applications, facilitating robust, versatile, and customized communications.…

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