Market Research Says that Consumer Goods and Retail Sectors Will Lead UCaaS Adoption


A new report from the market research firm Research and Markets posits that “[t]he adoption of UCaaS technology would be largely witnessed in the consumer goods and retail verticals, as streamlining business processes would be quick, and also real-time services and faster transaction closures could be achieved seamlessly.”

The report foresees continue strong growth through the year 2022 in North America, with a compound annual growth rate os 9.2%.