SkySwitch Business SMS
Modernize your Customer Communication
Business SMS is the future of marketing and customer service, allowing your clients to reach their audience more efectively and reliably. The SkySwitch white-label ecosystem enables you to sell Business SMS texting and Business MMS with the same back-end infrastructure that supports our advanced business platform.
Expand Customer Reach with Text Messaging
Business SMS provides your clients, no matter what business they’re in, with capabilities such as keyword responders, appointment reminders, SMS blast campaigns, and more so they can communicate better and faster with customers and prospects to drive efficiencies and growth.
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Example Customers & Use Cases
A real estate firm can:
- Push property information, flyers, MLS data, etc. with keyword responders
- Boost attendance at open houses and reduce no-shows at showings with appointment reminders
- Blast new listings to prospects to generate interest
An automobile dealership firm can:
- Push sales information, flyers, and sales contact details with
keyword responders - Improve the customer experience with service reminders and completed service notifications
- Send inventory, trade-in, and sales announcement blasts to boost revenue
A healthcare provider firm can:
- Send blast campaigns to announce availability or location of services
- Improve the patient experience with appointment and prescription pick-up reminders
- Create drip campaigns for gathering updated information
Key Features
With our comprehensive SMS platform, you can deliver a wide range of functionality, all with existing customer phone numbers and managed through an intuitive portal accessible via the PBX login.
Consider the following examples:
- Message blasts: Reach a large number of users with a single message
- Reminders: Send automated reminder messages
- Drip campaigns: Send automated time-released communications
- Number-sharing: Access multiple numbers from a single login
- Conversation history: See the full history of your text threads
- Multi-device sync/support: Use your account on multiple devices
- MMS support: Send and receive MMS messages for a rich media experience
- Address book: Separate and sync contacts across multiple devices
- Keyword auto-replies with QR code generator: Send automatic replies for specific keyword inquiries
- Canned responses: Respond consistently to regularly asked questions
- Away message auto-responder: Easily set up a message for when you need to step away
- Mobile app (iOS and Android): Keep in touch, even when you’re on the go
- Help management: Provides examples and describes how to use or configure each setting
- Integrations: Real-time integrations with CRMs, reservation systems, webhook and other systems including HubSpot, Microsoft Teams, Slack, Pipedrive, Google Chat and more—and the list is constantly growing
- Account types: User with number, numberless user (DID not required), and number only (users can share, e.g., use your DID to send/receive SMS messages or share your main number to anyone in your organization with or without a DID)
Start Selling Business SMS
Activate Business SMS capabilities to elevate your voice solution to your customers.
Contact your SkySwitch Account Manager to inquire about fees associated with Business SMS.