What I Learned From My Internship at SkySwitch


In October of 2019, I was offered the position of Social Media Marketing Intern for SkySwitch. Every moment since then has been a whirlwind of professional development, personal growth and thinking on my feet.

Shortly after being brought on to the team, we traveled to Orlando, FL for Vectors 2019, the annual user group conference hosted by SkySwitch. Being the largest Vectors conference yet, I had a lot of quick thinking to do as the fast-paced environment was both terrifying and exhilarating. I helped coordinate and capture the event highlights and worked around the clock to assist the marketing team in ensuring everything ran smoothly. The late nights and long hours were worth it when we learned of the incredible success of the event — especially when I got to see the graphics I designed up on-screen in front of hundreds of people!

My time at SkySwitch was not without its trials and tribulations. As with anything, there was a learning curve and I had to adjust accordingly. I’m grateful for the guidance I had along the way during the moments of confusion. Entering the telecommunications industry was difficult, and it was up to me to learn the terminology and new skills, like B2B marketing, in order to properly represent the voice of the company. Fortunately, there were many resources provided in order for me to develop the necessary skills, and we had team meetings to assess my progress and strengthen the areas that needed work. Also, Google was a big help.

My past work experience is in the realm of Social Media Marketing. While my internship extended far beyond that title, I was able to implement my skills and create social posts and campaigns that were posted to the company’s platforms. One of my favorite projects is the #MeetTheTeam campaign, a series of social posts designed to bridge the gap between corporate offices and our resellers by allowing our clients to get to know our team members on a personal level. From the concept to the graphic design, to the copy and scheduling of posts, I had the pleasure of kickstarting a fun and engaging campaign that will extend beyond my time here at SkySwitch.

These past six months have been incredible and I’ve learned so much about my career field, the industry, and most importantly myself. During my time here, I had the opportunity to document huge events, draft creative briefs, create banners that were printed and used in conferences and so much more. The experience was unforgettable and I’m so grateful for the opportunities I was given at the organization. What I’ll miss the most though, is the wonderful work environment I was lucky enough to be a part of.

My direct supervisors, Andy Abramson, Emily Vasquez and Erica Vasquez strengthened me as a professional in many ways. From providing endless support and answering the many questions I had, they were the best mentors an intern could hope for. SkySwitch truly is a family and I couldn’t recommend this internship or organization more. Thank you, everyone, for everything — and especially for trusting me with your Chicken Salad Chick orders.

All the best,

Melanie Margolese