I’ve had ‘Create ActionURL explainer video’ on my personal todo list for years, mostly because I don’t think enough people are really using ActionURLs in our industry. ActionURLs have been around for a long time, and it might be something that you overlook when you’re in the WebUI of your phone, but you really shouldn’t. ActionURLs give you a big leg up against other phone companies by expanding your ability to customize for your customers.
I find myself somewhat obsessed with smart home technology almost as much as VoIP. I spend too much time thinking about what I can do next and how I can bring the different pieces together to make life just a little easier. So it was a natural choice to use IFTTT and Philips Hue Smart Lights as a BLF-like mechanism for the purpose of education.
Outside of changing colors on lightbulbs, the possibilities are almost endless with ActionURLs. Some examples of things I’ve done in the past include: Logging missed calls to a google sheet, generating notifications for registration drops to help troubleshoot a Local Network issue, or to log when certain end customers put their phone in DND (when they swear they weren’t doing it). If you can think of it, you can probably do it, I hope this video makes life a little easier for you!