ReachUC Is An Ideal Business Cloud Voice Softphone

BY JASON HARRIS, REVIEWS EDITOR Many ‘modern’ businesses have begun eliminating the desk phone. You know, the one that sits in your office/cubicle and enables you to dial extensions to reach co-workers, departments and colleagues? As the workforce has become increasingly mobile with co-working and work-from-home arrangements in the last decade or two, business phones…

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Webhooks, Actions URLs and Smart Lights

I’ve had ‘Create ActionURL explainer video’ on my personal todo list for years, mostly because I don’t think enough people are really using ActionURLs in our industry. ActionURLs have been around for a long time, and it might be something that you overlook when you’re in the WebUI of your phone, but you really shouldn’t. ActionURLs give…

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3 Lucky SkySwitch Resellers Won Admission to Vectors 2020 — Was It You?

Today, Eric Hernaez, President and Founder of SkySwitch, announced the three lucky winners of free Vectors 2020 admission.  About a month ago, we sent out a survey to all Vectors 2019 attendees to collect their impressions about this year’s event. Every reseller who completed the survey was automatically entered into a special drawing to be…

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SkySwitch Wrapped 2019 – A Year in Review

2019 was a huge year for SkySwitch — not only for our team but for our entire reseller community and the ever-expanding partner ecosystem. Without you, our favorite moments of the year wouldn’t have been possible. So, let’s ring in 2020 together by taking a moment to celebrate the best of 2019. (Because if 2019…

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Twilio Studio Integration for IVRs with Speech Recognition

Our Senior Platform Engineer, Jim DeVito, introduced Twilio Studio to a group of resellers at Vectors 2019 in a breakout session. I missed the session but walked in at the end and saw a group of people standing around Jim, asking him questions. I could see the excitement in the room and knew I missed…

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What Vectors Is All About: Reseller Success, Relationships and Growth

Jayson Jones, VP of Sales for SkySwitch discusses the success and growth of SkySwitch’s telecom reseller network.  In this Vectors 2019 interview, TMC’s Editorial Director, Erik Linask, speaks with Jayson Jones, Vice President of Sales at SkySwitch. Hear why Jayson Jones considers SkySwitch to be a pioneer of true channel-only, white label telecom, and how…

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How Telecom Resellers and MSPs Can Stand Out Against National Brands: It’s All About the Relationships

SkySwitch President and Founder discusses success strategies and the projected growth of white label cloud communications. In this Vectors 2019 interview, TMC’s Editorial Director, Erik Linask, speaks with Eric Hernaez, President and Founder of SkySwitch, to learn more about the success behind SkySwitch and SkySwitch’s Vectors events. Listen to behind-the-scenes information about how our ecosystem…

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Computer Instruments Releases New Product with SkySwitch: Virtual Concierge

Learn how conversational IVR could be beneficial to your business In this interview from Vectors 2019, TMC’s Editorial Director, Erik Linask, speaks with Chris Herring, President of Computer Instruments, about their new product Virtual Concierge. They talk about how it works and how businesses should incorporate it into their ecosystem.  Virtual Concierge is a software…

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Growth Predictions for Cloud Hosting In 2020

On-Premise hosting is going strong but telecom reseller, Barry Hunt, says the cloud be even bigger TMC’s Editorial Director, Erik Linask, interviews Barry Hunt, President of ACC Telecom to discuss the future of cloud technology and their relationship with SkySwitch. Hunt says that while On-Premise is still their largest seller, the future of migration of…

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E911: The Technology Responsible for Saving Lives

How tragedy sparked an essential development in technological legislation TMC’s Editorial Director, Erik Linask, speaks with Joseph Barasoain, Director of Public Safety for Atlanta Georgia, and Captain Scott Brillman, Director of 9-1-1 for the City of Baltimore.  In their interview, they discuss Kari’s Law and how the implementation of new technology can save lives. Learn…

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