The ReachUC Chrome extension has been updated and now contains several useful new features.
Until today, the ReachUC Chrome extension provided a convenient way to make Click-to-Dial calls and schedule Meeting Manager meetings from within the Google Chrome browser. With today’s update however, the extension now has a dialpad that can be used to make calls to any number (not just Click-to-Dial), send a fax, or send an SMS using your SMS-enabled DID. The extension also now supports Click-to-Message for any phone number on a web page.
Accessing the dialpad is easy. Just select it from the menu that’s shown when you click the ReachUC icon in the Chrome browser bar.
Once selected, you will be presented with a dialpad that allows you to enter a destination and then choose any of the three available actions: Call, Send Fax , or Send SMS.
To use the Click-to-Message feature, simply choose the Message option that is available when hovering the mouse over any phone number in a web page.
To take advantage of these features, the relevant option must be enabled in the ReachUC Settings for a domain or user (see image below). Also, in order to send SMS messages, an SMS-enabled DID must be assigned to the account user.
To download the ReachUC Chrome browser extension or for more information, visit the ReachUC website.