Anyone in the business world who’s not been living under a rock for the past five so years is at least tangentially familiar with unified communications solutions. That said, as the technology evolves, it is becoming more and more widespread as business owners realize the scores of benefits the modern communications tools can provide. With this in mind, it shouldn’t come as much of a surprise that according to Frost & Sullivan, unified communications solutions—which integrate SMS, instant messaging, fax, email, voice, video conferencing, Web conferencing and presence features into a single, user-friendly interface—is experiencing higher than a 30 percent growth rate year-to-year.
Today’s business landscape is continually evolving. Whereas in the past a majority of business might have been conducted from the comfort of an office between the hours of 9 a.m. and 5 p.m., today’s fast-paced business world thrives on mobility.
But thanks to unified communications tools, which are easily integrated into cloud PBX telephony infrastructure, employees won’t miss important messages when they’re traveling, picking up their kids from school or across town at a meeting with an important client. Instead, messages can easily be routed to any Internet-connected device, giving employees the tools they need to provide the best support possible.
The market for unified communications solutions continues to expand, and because of the increased efficiencies realized by companies that employ such tools, one could reasonably assume a near-100 percent adoption rate of the technology will occur in the foreseeable future.
Business owners looking to incorporate these strong communications tools into their company’s infrastructure can click here to learn more about how to begin that process.