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Small Segment Dominates Cloud Communications Adoption
BroadSoft is the global leader for cloud-based communications platforms. Each year, they poll the service providers at their industry event…
SkySwitch Announces Vectors 2017 Keynote Speaker Anand Buch, Co-Founder and CEO of NetSapiens
It is our honor to welcome Anand Buch, the visionary co-founder and CEO of NetSapiens, as the keynote speaker at…
100 Million Seats Up for Grabs
The January 19 announcement from Avaya that it will be seeking Chapter 11 Bankruptcy protection creates an opportunity for hosted…
Office Space Trends Point to Less Hotdesking
In recent years, open floor plans have all but taken over corporate workspaces. Driven by a millennial workforce that values…
In 2016 Mobile VoIP Clients Still Lacked UC Integration
Here is an interesting article from Tech Target that discusses the current state of UC integration with mobile clients. As…
Metaswitch or Boat Anchor?
A post on the Voice Ops mailing list provides a stark reminder that technology risk is real. This is just…
Yealink “S” Series Supports Opus Codec
We recently received the new Yealink T4x S series phones into our lab for testing. These are upgraded versions of the T41P/T42G/T46G/T48G.…
New Research Shows the Inevitability of Cloud in Contact Centers with Three Quarters of Companies Having Adopted or Planning to Adopt Cloud-based Systems | Telecom Reseller
The research in the article below really shows that the transition of the contact center from premise-based solutions to cloud-based…
What to Make of BSFT’s Acquisition of VoIP Logic
Broadsoft (BSFT), the leading maker of UCaaS software, announced today that it was acquiring VoIP Logic, a white-label service that…
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