Attract and Retain Customers with SkySwitch Instant Messaging

SkySwitch has recently added XMPP Instant Messaging (IM) to the core set of UCC tools it makes available to Resellers of the WebCentrex hosted PBX service. This addition presents yet another opportunity for differentiation in an industry where competitors often appear to offer me-too products, and it is difficult for the end-user to compare competing solutions beyond the…

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