What is Unified Communication as a Service (UCaaS)?

Two trends have been evident in recent years, in part exacerbated by the COVID-19 pandemic. The first is the shift to remote or hybrid working, which many workers have viewed as a significant improvement in their working lives. A Statista study of workers in January 2021 revealed that 73% wanted flexible working options to continue…

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How to Decide What White-Label UCaaS Service Provider Is Right for You

As tech stacks become increasingly complex and communication channels multiply, many organizations are moving towards a UCaaS approach to communication. Unified cloud-based communication is growing in popularity —cloud-based integrated communications platforms saw a rise in subscribers of 29% in 2018, 24% in 2019, and an incredible 41% increase in 2020, accelerated, no doubt, by the…

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VoIP Resellers: Strategies to Help Improve Customer Engagement

Cloud-sourced communication services have dramatically altered how we stay connected, both on the job and on the go. With the rapidly increasing demand for reputable, responsive platform providers, there’s been a steady increase in the number of IT consulting firms, managed service providers, and other like-minded professionals offering unified communications as a service (UCaaS).  Branding…

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Do Your Customers Need Enterprise Voice Communications?

The best way to keep your business relevant (and profitable) is to offer high-quality products and services your customers need at a price they’re willing to pay. With so many companies feeling the strain of trying to integrate numerous forms of digital communication into their day-to-day operations, there’s been a marked increase in the number…

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SkySwitch Recognized by Frost & Sullivan as a Growth and Innovation Leader in the 2022 Frost Radar™ for UCaaS

NEW YORK, NY, DECEMBER 8, 2022 – SkySwitch, a BCM One company, the leading next-generationwhite-label UCaaS provider, announced today that it was ranked as a leader in the 2022 Frost Radar™for the North American UCaaS Market. This benchmarking report from Frost & Sullivan identifiesorganizations that consistently develop new growth strategies based on a visionary understanding…

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How Can a White-Label UcaaS Platform Help Meet Your Customers’ Needs?

Unified Communications is a platform that integrates and simplifies business communications. Unified Communications as a Service (UCaaS) provides easy access for both large and small businesses to have the latest streamlined, integrated technology for calls, meetings, chat, and other collaboration needs without needing to build or manage its own platform.  This platform as a service…

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Common VoIP Reseller Pricing Mistakes and What to Do About Them

The UCaaS market had a value of more than $44 billion globally in 2021. Estimates put the market’s growth at more than 15% by 2031 due to the popularity of hybrid and virtual office environments and the growing need that organizations have for flexible and mobile communications. Value-added resellers (VARs), managed service providers (MSPs), and…

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Keys to VoIP Reseller Profitability

VoIP resellers benefit from selling another company’s established voice solutions under their own company name. This allows resellers to offer the cutting-edge technology and communication solutions their customers need with little overhead, development, or maintenance required. With the right solution and wholesale partner, your customers can benefit from: Having an effective solution for remote/hybrid transitions,…

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Selling VoIP: Sales Pitch Advice You Need Now

If you’re selling VoIP, your sales pitch should be a priority. Although it is an industry-leading solution companies need for optimal communication, many older companies are a bit stuck in their traditional ways. In fact, recent research shows that only 31% of businesses use VoIP systems so far, despite cost savings of between 30 and…

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Common Pricing Mistakes VoIP Resellers Can Avoid

The VoIP industry is projected to grow substantially in the coming years — particularly becuase it has proven to be a crucial and effective means of communication for many businesses recently  Due to this growth, more and more MSPs and resellers are racing to provide their customers with the ultimate VoIP platform. Current research reported…

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