Posts by skyswitch

Voice over IP, or VoIP, is one of the fastest growing industries in the world. The VoIP industry market will reach $118.86 billion by 2033. The technology’s massive popularity is propelled by companies recognizing the need to streamline customer and stakeholder communication to stay competitive and profitable. Taking advantage of the trends and becoming a…

Modern businesses are struggling to maintain haphazard or disconnected communication systems, and traditional business communication tools aren’t up to par. Separate systems for phones, email, online portals, and other channels give customers choppy, inconsistent experiences, and this setup stops companies from providing seamless or holistic support. That’s why businesses of every size are adopting enterprise…

As business decision-makers recognize the value of investing in cloud-hosted communication solutions, market experts are predicting that up to 75% of US companies will be subscribing to unified communication as a service (UCaaS) platforms by 2030. In response to the persistent demand, wireless internet service providers (WISPs), information technology (IT) consultants, and other managed service…

Efficient workplace communication is a business necessity. As the need for advanced omnichannel solutions increases, business owners and IT decision-makers are coming to terms with the futility of resistance. They’re letting go of outdated beliefs about the necessity of their aging analog infrastructures—and saving time and money in the process—by consolidating the solutions they need…

As the workplace evolves and technology advances, business owners and IT decision-makers have needed to invest in multiple communication channels to keep up. Many are still paying for analog phone service while absorbing the cost of multiple software solutions and cloud-hosted services. They’re also trying to run a business with a disparate mix of analog…

The Unified Communications as a Service (UCaaS) market is expanding rapidly, with an expected growth rate above 25% over the next five years. This projected growth is not surprising, considering the benefits of UCaaS for IT resellers and their clients. Organizations in all industries can benefit from streamlining their communications platforms through UCaaS. Thanks to…

In 2020 the global UCaaS market was valued at nearly $26 billion. Market analysts expect the value of this telecom solution to exceed at least $79 billion by the end of 2024. Widely appreciated for providing the features modern businesses require for efficient communication and collaboration, companies of all sizes are transitioning to UCaaS platforms…

More and more businesses are switching from traditional telephony systems and disconnected communication channels to solutions like UCaaS. These businesses are searching for ways to streamline operations, eliminate redundant tasks, reduce spending, and switch to more robust technologies that enable better client experiences. When comparing solution offerings by UCaaS vendors, companies prioritize scalability and cost…

The Unified Communications as a Service (UCaaS) market is booming, and every MSP company should be acting quickly to seize their share of the market. From a global market level of 4.817 billion (4817.9 million) in 2022, experts forecast an annual growth rate of 14.3% through the next seven years. Businesses across every niche and…

Cloud-based solutions are rapidly increasing in popularity among businesses in all industries. Research shows that 94% of enterprises now use at least some cloud services, while 62% of enterprise structure is entirely cloud-based. With this growing trend toward moving services to the cloud, communications systems based on hosted PBX phones have become a preferred solution…