This past Tuesday, our team invited TeamMate Technology Managing Director, Micah Singer, to our latest weekly webinar segment. In the past few months, SkySwitch resellers have already shown interest in joining the Microsoft Teams Integration Beta by TeamMate Technology, so we were very excited to have Micah join us and chat about why this Microsoft Teams integration for SkySwitch is so important for the Reseller Community.
On the webinar, moderated by SkySwitch CMO, Andy Abramson, we tackled how timely and relevant Microsoft Teams is, the traction that Microsoft Teams has been gaining over the past few months, and the significant value resellers bring to their customers by offering a combined white-labeled telecom service with native Microsoft Teams integration to customers.
If you watch the replay below, you’ll be able to view a live demo of the integration and listen in on the engaging Q+A session. We had so many great questions from the audience, all of whom were entered into the drawing to be one of three prize winners! Read on for all of the webinar highlights and to discover who the lucky winners were.
Why Microsoft Teams?
In order to understand how significant the Microsoft Teams integration is and the opportunities it provides resellers, it’s important to highlight what’s been going on in the world of Microsoft Teams. For starters, Microsoft Teams is free and included in Office 365 subscriptions. With it’s fully-integrated framework and no real, viable competitors out there, we see 75 million daily active users of Microsoft Teams, and around 10 million mobile app downloads.
The numbers don’t lie, and it’s clear that use of Microsoft Teams is growing rapidly — creating a massive opportunity for SkySwitch resellers to offer a solution that seamlessly integrates Cloud Voice with Microsoft Teams, and offering lots of added convenience to Office 365 power-users.
Direct Routing VS The TeamMate Integration
Recently, Microsoft has made Direct Routing available, which if configured, allows users to use native Teams dialing to make and receive PSTN calls. That user is essentially a SIP trunk user who can make and receive phone calls using Microsoft teams — but the TeamMate Integration takes it one step further.
If you watch the webinar replay above, you’ll get a first-hand view of all the additional features that make the TeamMate Integration a robust solution that provides a much more intuitive, natural experience for the end-user. With the TeamMate integration, Microsoft Teams becomes a softphone with the ability to configure custom features.
Congratulations to Our Lucky Winners
As always, the SkySwitch team gave away prizes with all of the attendees who participated in the Q+A session entered to win! For this week’s webinar, we gave away three SkySwitch Swag Packs, each of which includes a T-Shirt, socks, popsocket and hat.
We hope you enjoy your Swag Packs and the webinar!
Join Us for SkySwitch’s Next Weekly Webinar
If you enjoyed this week’s webinar, make sure to join us next Tuesday, June 16th at 11 AM EDT for “Your Customers’ Journey Fueled By Content and Support From The Cloud Voice Alliance”. CVA Managing Director, Jeff Dworkin, will be joining us in a discussion about what the Customer Journey looks like from acquisition to close, the type of content that you need to provide along each step of the Customer Journey, how to access this content through the CVA portal and the CVA’s roadmap for additional content. Watch “Your Customers’ Journey Fueled By Content and Support” webinar replay now.