SkySwitch Blog

Selling VoIP (Voice over Internet Protocol) services can be challenging, especially when businesses are accustomed to traditional communication methods. However, with the VoIP services market projected to reach over $508 billion by 2030, it’s clear that there’s a significant shift towards adopting more advanced and flexible communication solutions. Your sales pitch should effectively highlight how…

Traditional models of communication have been swept aside as newer, faster, and more efficient methods take their place, transforming how businesses connect with customers, partners, and their workforce. Already, 62% of Americans use voice assistants on their devices. Voice APIs are revolutionary tools that enable voice integration in applications, facilitating robust, versatile, and customized communications.…

Unified Communications as a Service (UCaaS) is well on its way to becoming the primary communications option for businesses of all sizes, across every industry. In fact, 75% of companies are expected to have it by 2030. When demand is that certain, resellers are actively exploring which white-label UCaaS opportunities are available for their businesses. However, most…

Businesses of every size are increasingly reliant on text messaging to reach consumers. Compared to other forms of communication, such as voice and email, text messaging provides a personal and convenient experience that many consumers prefer when communicating with businesses. Directing users to your home page can further enhance their experience by providing easy access…

Voice over Internet Protocol (VoIP) is quickly becoming the chosen business communication technology for companies everywhere. Businesses that use VoIP can save an average of 68% over the costs of setting up on-premise phone systems, not to mention making it easier to collaborate with staff and communicate with clients.  With the proliferation of cloud-based software…

If you’re exploring the SMS reseller business, you’re stepping into a field ripe with opportunity and potential. With a white-label partner at your side, you can sell SMS services to others under your own brand. Whether for marketing campaigns or transactional alerts, businesses increasingly rely on SMS to swiftly reach their customers. The market for…

Companies’ customer service strategies have changed dramatically in recent years. While there were once only two ways to contact a company—phone or fax—customers can now choose from numerous communication channels, including phone, email, chat, SMS, and social media. The COVID-19 pandemic accelerated this trend toward companies offering their customers omnichannel-powered experiences. What does omnichannel mean? TechTarget defines…

Cloud-sourced communication services have dramatically altered how we stay connected, both on the job and on the go. With the rapidly increasing demand for reputable, responsive platform providers, the number of IT consulting firms, managed service providers, and other like-minded professionals offering unified communications as a service (UCaaS) has steadily increased.  Branding and reselling VoIP…

The popularity of Unified Communications as a Service (UCaaS) continues to rise rapidly, with an expected annual market growth of more than 15% every year through at least 2031. As a result, especially for businesses looking to establish themselves as credible communications software resellers, knowing which UCaaS key features to look for can help distinguish…

Are you considering offering telecom services to your clients? You can easily do so, even if your primary area of business isn’t in telecommunications. You might be wondering how to become a VoIP service provider with minimal hassle and optimal results, and establishing a solid business model is crucial for this. One of the most…