At SkySwitch, we are always improving the Reseller experience. Here are some of the things that we have been working on recently:
New UC Endpoints – Our efforts to integrate the ReachUC endpoint solution into the SkySwitch platform is proceeding as planned, and is available to all SkySwitch resellers as a beta trial. Current features of the ReachUC solution when used with SkySwitch include: Support for iOS and Android mobile and Windows and MacOS desktop systems; messaging with SMS integration; PBX Presence and Contact Management, Faxing, Video Calling; Web Callback, and integrations for Microsoft Outlook, Google Chrome and WordPress. For more information on features, visit the ReachUC website at http://www.reachuc.com. We expect the ReachUC integration to be ready for general availability before the end of July.
Email-to-fax – The ability to initiate a fax from an email has been a recurring feature request among users of our virtual fax solution. This capability is finally available and can be used in conjunction with existing fax portal and ATA accounts. A support announcement will be sent within the coming days with instructions for use.
Spanish and French System Prompts – We recently simplified the way that Spanish and French system prompts are managed in the system. Now it is possible to provide multi-language Spanish, French and English IVR and voicemail to your customer base with just a few simple configuration changes.
International DIDs – SkySwitch can now provide international DIDs from more than 59 countries worldwide. Currently, orders for international DIDs can be made via a form in the DID Portal section of the reseller dashboard. In the very near future, you will be able to order and provision international DIDs in real-time, as is currently the case for US DIDs.
VSaaS Improvements – Our VSaaS platform is getting better every month. It now supports multi-view, which means that multiple cameras can be monitored and managed from a single page in the web app. We have also introduced a new version of the mobile app in the Android and iOS stores. This was a major release on mobile and included: brand new mobile player using real time protocols; faster start time to view live video; and reduced lag.
New Products in SkySwitch Store – Through our partnership with 888VoIP, we continue to add new products to the SkySwitch store. The latest additions include the Yealink T5 series phones and Patton ATAs. As with all VoIP endpoints in the store, resellers can purchase and configure all systems from a single page, making it easier than ever to drop-ship plug and play units directly to a customer.
As always, SkySwitch is working to make you more competitive in the UCaaS market. Existing resellers should contact the SkySwitch Control Tower for more information about any of the enhancements mentioned here.