Woman with headphones speaking into a microphone, representing professional voice acting for SkySwitch's communication solutions.

Meet Donna Renee: Specialist for Auto Attendant Greetings and More

BY DONNA RENEE, GUEST BLOGGER Most of the SkySwitch community know me as the voice of Wendy in all of the CVA Branded Reseller Videos  — but, I do more than that!   I’m Donna Renee, Professional Voice Actor and Owner of Advantage IVR. Since 2014, I’ve worked with the SkySwitch community, providing quality auto-attendant greetings…

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Man in a blue suit using a Yealink SIP-T54W desk phone while holding a smartphone, illustrating modern remote work communication solutions.

Product Review: Yealink SIP-T54W

BY JASON HARRIS, REVIEWS EDITOR Yealink, the top-selling brand in the SkySwitch store, is best known for delivering high-quality voice products that are well built, sound great, and are a big value. Today we’re going to look at the Yealink SIP-T54W desk phone and see if this model delivers on the brand’s reputation. Features  The Yealink…

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Hands typing on a laptop, surrounded by a notebook, glasses, a smartphone, and a small plant, reflecting a workspace environment relevant to social media marketing and professional development at SkySwitch.

What I Learned From My Internship at SkySwitch

In October of 2019, I was offered the position of Social Media Marketing Intern for SkySwitch. Every moment since then has been a whirlwind of professional development, personal growth and thinking on my feet. Shortly after being brought on to the team, we traveled to Orlando, FL for Vectors 2019, the annual user group conference…

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Business professionals discussing Unified Communications (UC) solutions, with digital icons representing technology and connectivity overlaying a tablet, emphasizing remote work challenges and strategies during the COVID-19 pandemic.

Poly and SkySwitch Discuss the C19 UC Challenge for Telecom Resellers

Earlier this week, Darren Knapp, Poly’s Director of Global ITSP Sales, joined SkySwitch’s CMO, Andy Abramson, to address the challenges that telecom resellers now face due to the COVID-19 Coronavirus outbreak, and to discuss how telecom resellers can successfully rise to those challenges.   In this webinar, Darren walks through how the work from home…

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Business team collaborating in a modern office, discussing documents and strategies, emphasizing teamwork and communication for enhanced cloud voice services integration with Microsoft Teams.

SkySwitch, TeamMate Technology Begin Microsoft Teams Integration

Additional Collaboration and Communications Capabilities Built for Business Tampa, Fla., March 24, 2020 – SkySwitch resellers will soon be able to make Microsoft Teams interoperable with the SkySwitch cloud voice platform, expanding the functionality and capabilities of both cloud-based services. The integration, made possible via a collaboration with TeamMate Technology, provides customers access to essential Microsoft…

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Telecommunications tower silhouetted against a vibrant sunset sky with colorful clouds, representing the connectivity solutions in the UCaaS industry.

Why Resellers Offer Better Voice Service

If you think working from home is as simple as letting the workers use their home phone line to make calls or work from their mobile phones, you’re in for a rude awakening. In light of the Coronavirus, many small businesses are sending their people home to work, figuring that a phone line is a…

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Hands typing on a keyboard with a mouse, yellow watch, and smartphone nearby, illustrating tips for successful remote work.

SkySwitch’s Top Tips for Working From Home

From a company that started out 100% remote, and remains largely remote with a global team. Once the initial glamour of working from home in your pajamas or sweat pants wears off, you might find yourself struggling with the obstacles of working from home productively. Even though the trend for remote workers has been on…

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Person using a microphone for remote communication with a laptop displaying audio editing software and a vase of flowers in the background, illustrating the concept of effective remote work solutions.

Advantage IVR Offers Reduced Rates for Emergency COVID-19 Closure and Related Recordings

During these difficult times of social distancing, event cancellations and temporary business closures, SkySwitch is glad to have a vendor ecosystem that is actively doing their best to help the community, just as we are.  After receiving many calls from business owners wanting updated greetings recorded for COVID-19 announcements, our friends at AdvantageIVR have decided…

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Person working at a desk with dual monitors, displaying coding and business information, emphasizing remote work setup and productivity.

How to Keep Working From Home In the Time of Need

The COVID-19 Coronavirus has us all, each day, seeing more events canceled, more companies asking their employees to work from home, and a greater need for our resellers and their customers to know what they need to do to effectively work from home. Since SkySwitch’s inception, our company has already had a remote and distributed…

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