Posts by skyswitch

SkySwitch is sparking up joy this Fourth of July weekend with a limited-time gift you’ll want to take advantage of now. From today until July 7th, register for Vectors 2019 and receive a free, bonus $25 bar credit to use at the event! In addition to this special bonus, anyone who registers between July 2nd…

We are happy to announce the availability of ReachUC Communicator,  a new Computer Telephony Integration (CTI) tool created for SkySwitch by ReachUC and Mondago.  This new tool allows users to control PBX features from a native PC application that is integrated with over 120 CRM and contact management systems. The Benefits of Computer Telephony Integration The…

SkySwitch has been working closely with ConnectWise Invent (a ConnectWise developer network) to create a seamless integration that simplifies PBX management and UCaaS operations for ConnectWise users. In celebration of our newly launched integration, we exhibited at IT Nation Explore 2019⁠—our first of many shows we plan to participate and bring value to. IT Nation…

If you’re interested in attending Vectors 2019 but feel uncertain about how to make a strong case to your supervisor, we’ve just made that easier for you. Below, you’ll find our Justification Toolkit, which provides you with everything you need to justify your case for attending this year’s highly anticipated conference. Registration is now live…

Channel Partners is one of the largest channel events for agents, MSPs, VARs, consultants, integrators and service providers. And this year, you can expect to find SkySwitch there. Taking place from April 9th to April 12th at the Mandalay Bay Resort and Casino in Las Vegas, this conference provides a space for attendees to network with…

If there’s one thing everyone can agree that needs to go away ASAP, it’s robocalls. This is a widely discussed issue that Eric Hernaez, Founder and President of SkySwitch, has addressed at a recent panel discussion at IT Expo 2019. Audience members at that panel asked about solutions for robocalls because they are simply becoming…

Last week we published a video to the SkySwitch YouTube Channel that explained the architecture of our geo-redundant network.  Soon afterwards, someone asked me how our redundant architecture is different from other white label UCaaS providers.   So, I made this short video to explain what distinguishes the SkySwitch network from our competitors. The difference boils…

What is RCS? Rich Communication Services (RCS) is the next-generation replacement for SMS. RCS offers upgraded features that users have come to expect, like higher-resolution images and video, Wi-Fi messaging, typing indicators, read-receipts and better group chats. SMS has been around since the 90s and hasn’t reached the capabilities other third-party messaging services (like WhatsApp…

Downtime—it’s the big, ugly word that no MSP or telecom reseller wants to hear. When you’re operating in the UCaaS industry, downtime should be measured in seconds because every minute of downtime will threaten the success of your business. To prevent this, a strong geo-redundant network is essential. However, when you’re out comparing different UCaaS…