Posts by skyswitch
3 Big Trends You Need to Know if You’re in the Telecom Industry
Anyone that works in the telecommunications industry can attest to how fast-paced it is. The technology is constantly evolving, which means that you need to be prepared to respond to those industry trends that are hot on the radar. If you stay ahead of the curve, you’ll be ready to make the right decisions to…
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SkySwitch Resellers Gather for Vectors 2018
Unite and conquer—that was the motto for Vectors 2018. This year’s annual conference was highly anticipated with the attendee and sponsor count totaling three times the amount in previous years, and the conference venue being bigger and better than ever. However, a good event is more than just the numbers—it’s all about how valuable the…
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SkySwitch and Nomorobo Intercept Robocalls for UCaaS Resellers
SkySwitch, provider of the ultimate white label platform for hosted telecom resellers, announced that UCaaS and hosted PBX providers utilizing its platform-as-a-service solution are now able to offer their end users protection from robocalls. The new feature, available today, is a result of its integration with Nomorobo. Robocalls are computer-generated phone calls that play recorded…
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SkySwitch Now Supports RTCP Extended Reports for Troubleshooting UCaaS
When troubleshooting UCaaS quality of service, getting access to a packet capture (or PCAP) for a problem call is always the first step. Examining a packet capture with an analyzer such as Wireshark, is generally the only way to see what’s on the wire and verify that things are behaving as designed. With voice quality issues,…
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Reseller Education for the SkySwitch Next Generation Communication Platform Leaps Forward with LiquidSMARTS
SkySwitch and LiquidSMARTS form a strategic partnership to provide product sales training with the benefit of micro-learning and electronic distribution. TAMPA, FL, August 21, 2018 — Communication, telecom, IT service provider companies have little time to engage in product related learning, much less sales skills development. In partnership with LiquidSMARTS, SkySwitch is enabling resellers with…
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Get Great Results with ReachUC for International Travel
My wife and were invited by our close friends to join them on a ten day holiday to Phuket, Thailand. Understanding they were Marriott time share owners and the hotel was 100% free to us, we immediately jumped all over the offer and here we are enjoying the sites, food and culture of some the…
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UCaaS Market Size: New Report Predicts 11% CAGR through 2025
A new report from QY Research published this month pegs the growth of UCaaS services to be 11% through 2025. The report segments the market by region, manufacturer/provider, and by service type (Telephony, Unified Messaging, Conferencing) and according to the authors, the objectives of the report are: To analyze and study the global Unified Communications…
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SkySwitch Enhances Business SMS with New SMS Keyword Responder
It’s no secret that I think Business SMS presents a fantastic opportunity for UCaaS providers to increase ARPU and make services stickier. Business owners know that SMS is a valuable part of their lead acquisition and customer engagement process. But today most SMS communication is done with a personal mobile device that is not integrated…
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Learn How to Sell UCaaS at Vectors 2018 Nashville
As part of our ongoing quest to make our white-label partners more successful, SkySwitch is teaming up with LiquidSMARTS to bring sales training to its resellers. The topic for this year’s keynote speech, “Upselling, Cross Selling and Service Failure Recovery”, was chosen to address a concern shared by every SkySwitch partner – how to sell…
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Vectors 2018 Nashville is Only 60 Days Away! Reserve your Place Now.
The annual SkySwitch Reseller Meeting, Vectors 2018 Nashville. happens in just 60 days. Thank you to our sponsors for allowing us to put on our biggest and best user group meeting yet. If you haven’t reserved your space yet, do it now here. Early Bird pricing ends on August 15th.
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