SkySwitch Blog

Businesses rely more and more on real time communication to interact with customers and collaborate. The use of telephones, email, fax, and phone routing features paved the way for an advanced form of communicating and sharing data: Unified Communications as a Service (UCaaS). But, what is UCaaS? Simply put, it’s a cloud-based solution that supports…

With the many advances in telecom technology, businesses now have better and more cost-effective ways of communicating with their customers. One such way is the Voice over Internet Protocol, VoIP, which has brought many advantages to the modern-day business owner. Reports show the projected corporate VoIP subscribers worldwide in 2020 was 204.8 billion, and the…

The business world is constantly changing, and companies need reliable, flexible communication platforms to keep up with the workplace evolution. With the hybrid work structure becoming the norm globally, businesses need to consolidate voice, video messaging, and other communication tools into one streamlined solution. To meet this rising demand, many IT resellers are looking to…

Did you know that white-label cloud solutions can enable your company to sell innovative and state-of-the-art technology under your brand name to your customers? This capability, in turn, allows your business to build a reputation and credibility around offering these deployments. This possibility is especially vital nowadays as cloud solutions are becoming increasingly popular, and…

Before White-Label Cloud Solutions: What Are Cloud Solutions? Becoming a white label cloud solutions reseller can be a lucrative way to attract new customers and provide additional revenue to your business. If you are not familiar with cloud solutions, that’s OK!  Read on to learn more about the basics and see how they can help…

Voice over IP Reseller Basics Voice over IP, or VoIP, is popular amongst businesses that are looking to modernize the way they communicate with their customers. In fact, the VoIP market surpassed the 30 billion dollar mark in 2020 and is expected to grow another 15% from 2021 to 2027. Due to this high demand…

People are spending more time at home than ever before.  And that probably won’t change any time soon.  Students are learning at home, employees are doing all kinds of different jobs and careers from home, and a lot of entertainment and relaxation are happening from home.  This has a significant impact on their internet, and…

Challenges that resellers faced during the COVID-19 pandemic provide valuable lessons we need to learn from going forward.  In this clip from our webinar, Resellers Helping Resellers, we examine how SIP ALG was a big problem with so many people in each household working from home.  Transcript: Andy Abramson:  What were some of those unique challenges…

Teams Connector by SkySwitch is specifically designed and refined to make getting the most out of Microsoft Teams easier than ever before.  The better your customers can navigate Teams Connector the happier they’ll be.  Here we have Andy Abramson, Corey Stoker, and Micah Singer giving you the information you need to ensure your customers are…

Connecting to Microsoft Teams with the Teams Connector by SkySwitch gives you the best of both worlds.  But what is the real heavy lifting that Teams Connector actually does? Andy Abramson had that same question.  Video Transcript: Andy Abramson Why don’t we talk a little about how it all works because it’s not as simple…