Sallie the SMS Directory Bot is Now Available for Trial

We are happy to announce the availability for trial of an exciting new feature that combines business SMS and bot technology to solve a growing problem for business owners. People are relying on text messaging more than ever.  In fact 8 out of 10 millennials prefers to send a text message rather than talk on…

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Growth In Hosted UCaaS and IP Telephony Not Limited To Big Providers

Frost & Sullivan has recently updated their North American Hosted IP Telephony and UCaaS Market, Forecast to 2023.  The news continues to be positive. The report shows that we can expect to continue on the current growth trajectory through 2023. In 2016, the market experienced healthy growth of 32.1 percent in terms of installed users…

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SkySwitch Featured In Telecom Reseller Podcast

Jayson Jones, Executive Vice-President of Business Development at SkySwitch was recently featured in a podcast with Douglas Green, Editor & Publisher of Telecom Reseller. In the podcast, Jayson discusses the recent expansion of the SkySwitch network, the Active-Active architecture that is used to deliver high-availability and the impact of the new Las Vegas geo-node on load…

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VTech Desktop Cordless SIP Phones Now Available in SkySwitch Store

VTech, well known for their outstanding cordless DECT phones for the consumer market, is expanding  into the world of business SIP phones. A unique feature of VTech Eris SIP phone line is the use of DECT cordless technology in desktop and conference room phones.  These phones can be deployed without the need for ethernet cabling…

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The Death Rattle Of On-Premise Telecom

For the past three days, every analyst, pundit, and blogger has been putting their own spin on Cisco’s acquisition of BroadSoft. It’s about Consolidation Some are saying that the biggest impact will be fewer available customers due to consolidation.  Others say there will be new opportunity, because many companies (particularly enterprises) have gone to BroadSoft…

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Lots of Room for Revenue in UCaaS

According to Synergy Research Group, the UCaaS market continues to grow in the US at an astounding 29% a year.  Retail UCaaS services account for well over 80% of the total market. The UCaaS market is now generating revenues exceeding $400 million per quarter and approaching $2 billion annually. While the big guys like Ring…

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SkySwitch High Availability Explained

We are often asked how we achieve such phenomenal uptime and are able to offer 99.99 service level guarantees. The answer lies in the revolutionary network design that serves as the foundation of our unified communications and collaboration platform. The SkySwitch WebCentrex platform uses always-available n-Share clusters co-located in New York and Dallas. Most high-availability…

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Now We’re Really Excited! Yealink Releases T54S And T52S Globally

You may remember back on May 30th when Corey Stoker, SkySwitch Director of Support, posted his unboxing videos for the T52S and T54S phones from Yealink.  Now, after a long 90 day wait, Yealink has announced that the T54S and T52S are now available worldwide. Yealink C are members of the T5 Media Phone Series…

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Jon Arnold Talks about Voice Assistants in the Workplace

Our friend Jon Arnold of J Arnold & Associates held an interesting webinar discussing the key drivers of digital assistants –  a term that he uses to include voice assistants (like Apple’s Siri and Amazon Alexa) and chatbots – used for business.  He was kind enough to mention the SkySwitch Amazon Alexa skill as an…

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