SkySwitch Blog

Businesses have galvanized their efforts towards drastically consolidating communications services. They’re feeling the pinch of excessive collaboration tools overcomplicating their tech stack, telephone infrastructure changes, and increased IT budget cuts. Together, these pressures generate enormous opportunities for white-label unified communications as a service (UCaaS) resale, which resolves these pain points when companies need them most.…

UCaaS isn’t just seeing a steady growth rate—the industry is expected to grow at 20.6% CAGR annually until at least 2030. This is good news for resellers who add UCaaS to their product offerings: your team can capitalize on that growth and ensure you’re answering the increased demand in your niche.  But this is important…

Company communication structures have changed over the last three years. More people work from remote locations, often on personal devices, which makes corporate communications inconsistent. Nearly three-quarters of businesses are adopting a hybrid environment. However, many organizations need more technology to deliver an effective solution. Almost 50% of employees indicated that lacking digital tools was…

Every business needs a solid approach to multi-faceted communication: communication with the public, customers, internal employees, investors, and other stakeholders. Different communication functions require many channels and options that allow everyone to communicate clearly and stay engaged. However, most organizations have work to do regarding all aspects of their business communications, whether internal or external.…

Two trends have been evident in recent years, in part exacerbated by the COVID-19 pandemic. The first is the shift to remote or hybrid working, which many workers have viewed as a significant improvement in their working lives. A Statista study of workers in January 2021 revealed that 73% wanted flexible working options to continue…

The UCaaS market had a value of more than $44 billion globally in 2021. Estimates put the market’s growth at more than 15% by 2031 due to the popularity of hybrid and virtual office environments and the growing need that organizations have for flexible and mobile communications. Value-added resellers (VARs), managed service providers (MSPs), and…

VoIP resellers benefit from selling another company’s established voice solutions under their own company name. This allows resellers to offer the cutting-edge technology and communication solutions their customers need with little overhead, development, or maintenance required. With the right solution and wholesale partner, your customers can benefit from: In turn, this means you can profit…

The VoIP industry is projected to grow substantially in the coming years — particularly becuase it has proven to be a crucial and effective means of communication for many businesses recently  Due to this growth, more and more MSPs and resellers are racing to provide their customers with the ultimate VoIP platform. Current research reported…

Businesses rely more and more on real time communication to interact with customers and collaborate. The use of telephones, email, fax, and phone routing features paved the way for an advanced form of communicating and sharing data: Unified Communications as a Service (UCaaS). But, what is UCaaS? Simply put, it’s a cloud-based solution that supports…

With the many advances in telecom technology, businesses now have better and more cost-effective ways of communicating with their customers. One such way is the Voice over Internet Protocol, VoIP, which has brought many advantages to the modern-day business owner. Reports show the projected corporate VoIP subscribers worldwide in 2020 was 204.8 billion, and the…