SkySwitch Blog
Is 2016 the Year of Messaging for Business?
Predictions for 2016 abound around the Internets, but one in particular caught my eye. Russel Brand from Massively quotes several sources to make the argument that now is the time for messaging apps to become a serious business tool: One of the most consistent predictions is the emergence of messaging apps as a channel for…
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SIP Phone Automation for Fun and Profit
Over the holidays, I made a serendipitous discovery while trying to get the the Amazon Echo to control a light bulb using voice commands. If you haven’t yet heard about the Amazon Echo it is a relatively new appliance that contains a voice controlled personal agent named Alexa (Amazon’s version of Siri, Cortana and Google…
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SkySwitch Vectors Website is Live
The website for SkySwitch Vectors – the 1st Annual SkySwitch User Group Conference is now up and running. Check it out to view the valuable learning opportunities that we have planned. If you are planning to join us, you can now book a hotel room at the reduced rate of $155 per night here, or you can…
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Reserve Your Hotel Room for SkySwitch Vectors 2016
If you are planning to join us for the first SkySwitch User Group Meeting (Feb 28 through Mar 1, 2016) you can now book a hotel room at the reduced rate of $155 per night here, or you can call the hotel at 407-597-4000, ask for Reservations and use the group code “SKY”. Make it a winter…
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Is a Polycom-Mitel Merger on the Horizon?
An interesting article on CRN – Mitel CEO Talks Possible Polycom-Mitel Merger, M&A Strategy – quotes Mitel CEO Richard McBee as stating that a shareholder with a large stake in both companies is pushing them to explore a merger. I don’t as yet have an opinion about the end result of such a merger, but the…
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Quantum Networks Will Change Everything
When it comes to science, I am hard pressed to explain the difference between a photon and a proton. Still, it doesn’t take a degree in physics to notice that the telecom world is soon to be rocked by an esoterically named phenomenon called quantum teleportation. Although the term teleportation brings images of Scotty beaming…
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SkySwitch Unveils Click-to-Call Extension for Google Chrome
At SkySwitch, we strive to constantly improve our Hosted PBX Reseller platform. Within the past year we have had requests from resellers for click-to-call functionality in Salesforce.com, Sugar CRM, Zoho CRM, Agile CRM, Sage CRM and Quickbooks Online, among others. Initially, we created a Salesforce app to provide click-to-call and other* functionality inside the Salesforce.com user…
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Attract and Retain Customers with SkySwitch Instant Messaging
SkySwitch has recently added XMPP Instant Messaging (IM) to the core set of UCC tools it makes available to Resellers of the WebCentrex hosted PBX service. This addition presents yet another opportunity for differentiation in an industry where competitors often appear to offer me-too products, and it is difficult for the end-user to compare competing solutions beyond the…
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WebCentrex Feature Preview: Voicemail Transcription
One of the best aspects of the SkySwitch White-Label PBX platform model is that hosted PBX Resellers automatically get access to the latest Unified Communications features without doing a thing. At SkySwitch, we work hard to develop, test and deploy system upgrades so that our Resellers don’t have to. One such feature that we are very…
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Getting Alerts from your SIP Devices
I recently came across Papertrailapp.com, a cloud service that could very well change your life if you are a VoIP engineer and part of your job requires you to monitor SIP devices. The service collects logs from any networking device that is able to send logs to a syslog server, and provides analytics through the web portal.…
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