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The communications landscape has fundamentally shifted, with businesses increasingly adopting cloud-based solutions to support distributed workforces. According to recent market research, the Unified Communications as a Service market is projected to reach $175.83 billion by 2030, growing at a remarkable 25.65% compound annual growth rate. This explosive growth presents an opportunity for IT service providers,…

The unified communications market is experiencing unprecedented growth. Research projects the global UCaaS market will reach $172.7 billion by 2030, representing a compound annual growth rate of 15.18%. This explosive expansion creates an enormous opportunity for managed service providers (MSPs), system integrators, and IT resellers looking to diversify their revenue streams and capture market share…

The demand for cloud-based communication solutions has reached a tipping point. Nearly 90% of organizations use UCaaS as either their primary phone system or in conjunction with an existing on-premises platform, with more than 56% of organizations planning to increase their UCaaS spending in 2025. For IT service providers, managed service providers (MSPs), and telecom…

With so many UCaaS vendors in the market, choosing the right white-label partner has less to do with the tech itself and everything to do with how it’s packaged, supported, and priced for resellers. If you’re already sold on entering a $56.75 billion market and the benefits of reselling white-label UCaaS, the real challenge is…

The telecom industry is entering a new era shaped by AI-driven automation, 5G connectivity, and a rising demand for unified digital experiences. According to McKinsey, telcos that embrace AI across functions like customer operations, marketing, and network management could unlock transformative productivity gains.  At the same time, the global push to upgrade networks for next-gen…

The way businesses communicate is undergoing a seismic shift, and at the center of this transformation is UC in the cloud. Unified communications (UC) is no longer tied to physical infrastructure or bulky office hardware. Instead, it’s evolving into seamless, cloud-based platforms that enable voice, video conferencing, chat, file sharing, and collaboration, all from a…

With hybrid workforces and smart devices becoming the norm, the telecommunications industry is exploding. Businesses rely on seamless digital communication to operate, collaborate, and grow. As demand rises for agile, cloud-based solutions, resellers have a unique window to step in and fill the gap with tailored services that meet modern business needs. The global telecom…

Unified Communications as a Service (UCaaS) solutions offer businesses in every industry a way to update and streamline their communication and collaboration tools. Reselling UCaaS solutions is the key to unlocking new business opportunities. As a business owner looking for ways to expand your service offerings, adding UCaaS to your customer offerings can boost your…

IT service providers enjoy one of the lowest churn rates across all industries, averaging just 12%. However, the digital transformation sweeping through telecommunications, with its staggering 31% churn rate, presents an unprecedented opportunity for managed service providers (MSPs) looking to expand their business operations. This shifting dynamic creates the perfect environment for MSPs to capitalize…