Posts by skyswitch
SkySwitch High Availability Explained
We are often asked how we achieve such phenomenal uptime and are able to offer 99.99 service level guarantees. The answer lies in the revolutionary network design that serves as the foundation of our unified communications and collaboration platform. The SkySwitch WebCentrex platform uses always-available n-Share clusters co-located in New York and Dallas. Most high-availability…
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Now We’re Really Excited! Yealink Releases T54S And T52S Globally
You may remember back on May 30th when Corey Stoker, SkySwitch Director of Support, posted his unboxing videos for the T52S and T54S phones from Yealink. Now, after a long 90 day wait, Yealink has announced that the T54S and T52S are now available worldwide. Yealink C are members of the T5 Media Phone Series…
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SkySwitch Deploys Software Defined Voice From SimpleWan
SkySwitch network now supports NO-DROP FAILOVER and Encrypted Voice with SD-Voice from SimpleWan LAKELAND, FL (PRWEB) AUGUST 24, 2017 Security and compliance have been hot-button issues for many months in the Hosted PBX and UCaaS market. SkySwitch is pleased to announce that it is the first major UCaaS provider to implement Software Defined Voice (SD-Voice) from…
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Jon Arnold Talks about Voice Assistants in the Workplace
Our friend Jon Arnold of J Arnold & Associates held an interesting webinar discussing the key drivers of digital assistants – a term that he uses to include voice assistants (like Apple’s Siri and Amazon Alexa) and chatbots – used for business. He was kind enough to mention the SkySwitch Amazon Alexa skill as an…
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SkySwitch Gives Resellers an Edge with New Mobility Solution
White-Label Resellers Can Now Deliver A Better Mobile UC Experience To Users LAKELAND, FL – JULY 18, 2017: SkySwitch today announced that it has integrated ReachUC, a suite of advanced UC applications and tools, into the SkySwitch Platform. ReachUC is now available to all SkySwitch white label resellers. Industry research shows the immediate need for the…
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SkySwitch is Now Integrated with ReachUC Mobile and Desktop Apps
We are pleased to announce that SkySwitch is now integrated with ReachUC, a suite of advanced UC applications and tools. This integration is the our latest attempt to develop a viable soft-client replacement for the traditional SIP deskphone, and represents what we believe to be the cutting edge of what is possible with available technology. With ReachUC and…
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New Developments at SkySwitch
At SkySwitch, we are always improving the Reseller experience. Here are some of the things that we have been working on recently: New UC Endpoints – Our efforts to integrate the ReachUC endpoint solution into the SkySwitch platform is proceeding as planned, and is available to all SkySwitch resellers as a beta trial. Current features of…
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Mitel Plays Catch-up With The Acquisition of Toshiba Corporation’s Unified Communications Business
Way back in March we first heard about the demise of the Toshiba Telecommunications Systems Division and wrote a blog post about it. A Memorandum of Understanding between Mitel and Toshiba stating that Mitel would acquire certain assets, inventory and support obligations from Toshiba Corporation’s Unified Communications business was signed two months later. After another twoTmonth…
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The Zero Refresh Cycle – The Unique Differentiator of Hosted PBX For Which There Is No Defense
It’s no secret that premise-based telephone systems and PBXs are going away. Even so, old habits die hard and it can still be a challenge to get some corporate types and business owners to give up on their old phone systems and make the leap to a hosted solution. Up selling the zero refresh cycle…
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Makeup your mind Avaya – Hardware or Software
Back in January, Avaya filed for Chapter 11 bankruptcy. When asked why, their Corporate Treasure, John Sullivan explained that after examining their debt “we decided it was a critical next step in our transformation from a hardware company to a software and services company and the best path forward for our customers, partners and employees.”…
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