Posts by skyswitch
UCCaaS Goes Vertical
In a new report from the Frost & Sullivan Digital Transformation Team, they stated that leveraging workflow integration will present opportunities and challenges for players providing Unified Communications and Collaboration (UCC) services. For white label resellers of Hosted PBX and Unified Communications as a Service, this means you can create more opportunity by leveraging your…
Read More
M&A Can Ultimately Hurt UCaaS Partners and Customers
The consolidation in the hosted PBX and Unified Communications as a Service space continues with Windstream acquiring Broadview Networks last week. Late last year, Mitel acquired Shortel, and just a few months ago, NetFortris acquired Fonality. While we all realize that M&A in the space is a good indicator of a healthy sector, this kind…
Read More
Don’t Do It Yourself: Fighting the rising cost of UCC
In a recent industry survey of over 300 companies for its annual UCC Total Cost of Operations research project, Nemertes Research found that complexity was one of the main reasons for rising operational costs of Unified Communication and Collaboration systems. As user adoption increases, the need to integrate more features continues to drive up complexity…
Read More
New Widget Improves Diagnostics
SkySwitch always recommends placing a SimpleWan (or similar) device on the customer premise in order to have enhanced remote monitoring and diagnostics capabilities. The more quickly a reseller can diagnose and correct an issue that is degrading the quality of service to the end-users, the happier those customers will be. However, there may be times…
Read More
SkySwitch Launches Video Surveillance as a Service (VSaaS) for White-Label Resellers
Resellers Can Increase ARPU Selling New High Growth Service to Existing Base Lakeland, FL – March 28, 2017: SkySwitch recently announced at their Vectors 2017 User Conference that SkySwitch resellers can now generate more revenue per user by offering Video Surveillance as a Service (VSaaS) to their existing SMB clients. The new service is available immediately…
Read More
SkySwitch Launches Video Surveillance as a Service
We are happy to announce the addition of Video Surveillance as a Service (VSaaS) as a new component of the SkySwitch service delivery suite. Like almost everything else in the office, video surveillance is moving to the cloud. Now, SkySwitch resellers have the tools to capitalize on it. Resellers can increase average revenue per user and highlight the unique…
Read More
UCaaS Market to Grow More than 25% Annually Between 2017 and 2021
The global unified communication (UC) as a service market is projected to grow at a compound annual growth rate (CAGR) of more than 25% between 2017 and 2021, according to a February 2017 report by market research firm Technavio. Key points in the report include: Companies in the global market are investing in the integration…
Read More
Toshiba Telecommunication Systems Division No More
The word on the street (and Reddit) is that the Toshiba Telecommunication Systems Division is closing shop effective immediately. It seems that the telecom division – which was banking on momentum after launching a new product in February – could not escape the company’s ongoing financial difficulties (including the $500 Million bankruptcy of Westinghouse). This means that…
Read More
SkySwitch Integrates 888VoIP Into Their Reseller Dashboard
Resellers can now drop-ship pre-provisioned Yealink products directly from 888VoIP for the SkySwitch Network LAKELAND, FL AND BUFFALO, NY (PRWEB) MARCH 21, 2017 SkySwitch recently announced at their Vectors 2017 User Conference that SkySwitch resellers can now order and provision Yealink products directly from within the SkySwitch reseller portal. The phones are drop-shipped directly to…
Read More
SkySwitch Partnership with 888VoIP Streamlines UCaaS Provisioning for Resellers
We are very pleased to announce that the SkySwitch Store now allows resellers to purchase fully-provisioned Yealink phones. This new functionality, a result of our recent partnership with 888VoIP, integrates the SkySwitch Store with the Web Centrex API and the 888VoIP fulfillment and order processing back office. Our goal for this integration is to simplify the workflow needed…
Read More