Posts by skyswitch
The Evolving Business Communications Landscape
A post in Tech Crunch by Bob Goodman (founding partner of the NY office of Bessemer Venture Partners) discusses the opportunities for start-ups in the Business Communications space. Interestingly, he enumerates 9 separate areas of the business communications landscape: Unified Communications Collaboration Contact Center Call Tracking Enterprise Messaging WebRTC Customer Service CPaaS (Collaborative Platform as a Service) Customer…
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SkySwitch Resellers Gather for Vectors User Conference
SkySwitch Resellers from around the United States gathered in Orlando Florida on February 28 – March 1, 2016 for three days of education and camaraderie at Vectors 2016. The event, sponsored by Polycom, Overgroup H2O, NetSapiens, IP Pay and Compliance Solutions, Inc., was the inaugural reseller conference hosted by SkySwitch. In addition to presentations from…
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SkySwitch Partners With Obihai for Enhanced SIP Trunking
“Although UCCaaS as a market segment is growing significantly, there continues to be a need to accommodate businesses that are reluctant or unable to replace their aging PBX or Key Systems” said Eric Hernaez, Managing Director of SkySwitch. “In order to help our Resellers engage this market effectively, we realized the need to find a…
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FCC Process to Obtain Telephone Numbers Now Available
Back in June 2015, the FCC made public a decision to allow VoIP providers to obtain telephone numbers directly, rather than having to purchase them through a third party organization. That FCC Order established a process called “Numbering Authorization Applications” and created an electronic filing mechanism for these applications, to become effective on January 5, 2016. On February…
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Problems with Hosted PBX and Google DNS 8.8.8.8
It is common for Hosted PBX resellers to configure Google’s public DNS servers (8.8.8.8 and 8.8.4.4) for domain resolution on SIP devices. In most cases Google is a good alternative to the local ISP for DNS, as Google has gone to great lengths to engineer high performance into its service. Without a doubt it is…
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WordPress Click to Call Plugin Available Now from SkySwitch
We are happy to announce the availability of a click to call plugin for WordPress. This easy to use plugin will allow SkySwitch Resellers to create “Call Us” buttons on any website that is created using the hugely popular and ubiquitous WordPress content management system. The wordpress plugin can be downloaded here. For details on…
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Whale Hunting Creates Opportunity for Hosted UC Providers
In case you hadn’t noticed, Vonage, Ring Central and 8×8 (the billion dollar babies) have all but abandoned the SMB space of the hosted UC market in search of larger customers. This creates a unique opportunity for smaller service providers that can move quickly to fill the vacuum, and that are sufficiently adept at helping SMBs negotiate the…
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Is 2016 the Year of Messaging for Business?
Predictions for 2016 abound around the Internets, but one in particular caught my eye. Russel Brand from Massively quotes several sources to make the argument that now is the time for messaging apps to become a serious business tool: One of the most consistent predictions is the emergence of messaging apps as a channel for…
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SIP Phone Automation for Fun and Profit
Over the holidays, I made a serendipitous discovery while trying to get the the Amazon Echo to control a light bulb using voice commands. If you haven’t yet heard about the Amazon Echo it is a relatively new appliance that contains a voice controlled personal agent named Alexa (Amazon’s version of Siri, Cortana and Google…
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SkySwitch Vectors Website is Live
The website for SkySwitch Vectors – the 1st Annual SkySwitch User Group Conference is now up and running. Check it out to view the valuable learning opportunities that we have planned. If you are planning to join us, you can now book a hotel room at the reduced rate of $155 per night here, or you can…
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