Posts by skyswitch
Top 10 UCaaS Leaders In 2016
The Unified Communications-as-a-Service (UCaaS) market is worth $3.9 billion per year, and expected to grow 11 percent annually through 2020. Interestingly, the top 10 UCaaS providers (ranked by the Research firm IHS based on criteria such as service capabilities and development, financial stability, operational cash flow, growing revenue, market strategy, installed base of seats and…
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Top 10 Number Porting Pitfalls
Jason Tapolci posted a great article about the Top 10 Number Porting Pitfalls . A useful reference for anyone in the Hosted PBX business. Much like with anything in life, if you fail to plan, more than likely you are planning to fail. When it comes to something small like forgetting to plan ahead for lunch,…
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GoDaddy is now a Hosted PBX Provider
Last week, GoDaddy jumped into the business voice space with the acquisition of FreedomVoice for $42 Million in cash (and up to $5 Million in additional milestone payments). According to Steven Aldrich, Chief Product Officer, GoDaddy. “FreedomVoice is a natural fit with GoDaddy as we both share a common goal: to harness the power of the cloud…
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8×8 FY 2016 Results Bode Well for UCaaS Industry
After a period of poor stock performance, the stock price of Hosted PBX giant 8×8 leapt 7.3% after the company announced that in the current fiscal year, it expects revenue of $251 million marking a 32% year over year increase. The success of 8×8 (an underdog in the ‘not Cisco or Microsoft’ camp) is good for…
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SkySwitch Announces Integration with Socket Quote to Cash System
Integration of sales quote automation system makes quoting, closing and provisioning new customers faster and easier SkySwitch, the Ultimate White-Label Platform for Hosted PBX Resellers, today announced the recent integration of Socket, an innovative quote-to-cash application. The integration further evidences the many ways in which SkySwitch helps resellers attain financial success. “While there are several…
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How do you make sure VoIP bandwidth is sufficient?
In the Hosted PBX realm, managing VoIP Quality of Service (QoS) ultimately comes down to allocating sufficient bandwidth to VoIP packets at the customer’s router. Here is an informative article that covers the various methods that organizations can use to ensure that VoIP quality of service meets the customer’s’ needs. It states that: The most common approach to…
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SkySwitch Enhances Relationship with SimpleWan Giving Resellers Better Diagnostic Tools
Distribution agreement gives SkySwitch resellers direct access to SimpleWan Support and maximum margins Diagnosing problems can often be difficult within a Unified Communications and Collaboration as a Service (UCCaaS) deployment – especially when it is delivered as an over-the-top service. Quality of Service issues can be caused by latency, jitter or network congestion within the…
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SkySwitch & NextLevel Finalize Web/Video Conferencing Plans
(San Diego, CA) SkySwitch and NextLevel Internet met at the NetSapiens User Group Meeting yesterday to finalize plans for the integration of SkySwitch’s web/video conferencing platform into Nextlevel’s NetSapiens switch. Bill Green (left), Jeff Posner (right) of NextLevel Internet and Jayson Jones (center) of SkySwitch enjoyed the sunny weather, the four day NS UGM conference…
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The Evolving Business Communications Landscape
A post in Tech Crunch by Bob Goodman (founding partner of the NY office of Bessemer Venture Partners) discusses the opportunities for start-ups in the Business Communications space. Interestingly, he enumerates 9 separate areas of the business communications landscape: Unified Communications Collaboration Contact Center Call Tracking Enterprise Messaging WebRTC Customer Service CPaaS (Collaborative Platform as a Service) Customer…
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SkySwitch Resellers Gather for Vectors User Conference
SkySwitch Resellers from around the United States gathered in Orlando Florida on February 28 – March 1, 2016 for three days of education and camaraderie at Vectors 2016. The event, sponsored by Polycom, Overgroup H2O, NetSapiens, IP Pay and Compliance Solutions, Inc., was the inaugural reseller conference hosted by SkySwitch. In addition to presentations from…
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