Looking-computer

How to Lookup a SIP Server’s DNS SRV Records

Many service providers rely on DNS SRV records for failover and resiliency purposes. Using DNS SRV records, compatible equipment (such as SIP phones and SIP PBX servers) can map several SIP servers to a single SIP domain. Each SIP server can be assigned a priority, and if the server with the highest priority cannot be reached, the SIP…

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Small-Biz-phone

Evolution of the Area Code

The recent announcement that Connecticut will be introducing the new 959 area code this summer has gotten me thinking about area codes. I work with area code issues virtually day as a integral aspect of DID Management.  The SkySwitch DID platform, allows resellers to order, provision and manage DIDs based on  NPA-NXX (that is shorthand…

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Businessman-mobile

Requiem for 7773456

When I started working in the VoIP industry way back in 1999, I was living in Manhattan and used to call the local Moviefone DID (2127773456) on a regular basis to find the movie show times. Because it was so easy to remember, it became my ‘go-to’ number for making test calls.  Especially since there…

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Business-Phone4

SkySwitch Introduces PBX Fone for Android and iOS

SkySwitch is happy to announce the availability of PBX Fone, a mobile client that runs on Google Android and Apple iOS devices.  PBX Fone is a SIP softphone that is tightly integrated with the SkySwitch Web Centrex white label hosted PBX  solution.   It is currently available as a free download from the Google Play…

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Screen Shot 2014-03-13 at 11.11.00 PM

Funnycall Gets Serious About SIP Session Control

Funnycall is an Apple iPhone app that allows users to make “funny” phone calls by playing sounds and changing the caller’s voice using any of nine effects such as Echo, Alien Cyborg and Chipmunk. When the developers of Funnycall wanted to get serious about their VoIP and webservices infrastructure, they called SkySwitch. Although the app…

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fax

SkySwitch SIP Instant Fax Now in Beta

It’s no secret that most VoIP geeks think of fax machines with disdain.   In an age when you can snap a picture on your smartphone and tweet it to anyone in the world, the idea of a fax machine  seems antiquated to many. And yet, in many industries – especially the healthcare related fields…

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Mobility

Report: UC Market Growing at 30 Percent Each Year

Anyone in the business world who’s not been living under a rock for the past five so years is at least tangentially familiar with unified communications solutions. That said, as the technology evolves, it is becoming more and more widespread as business owners realize the scores of benefits the modern communications tools can provide. With…

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computer

UC vs. UCC: What the Heck is the Difference?

According to a recent Frost & Sullivan end-user survey on enterprise communications, a large percentage (42%) of end-users are confused about the terms UC and UCC.  Frankly, that seems low to me because it’s pretty darn confusing. According to Garner’s IT Glossary,  Unified Communications and Collaboration (UCC) is a term that is used to describe…

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