SkySwitch Blog
UCaaS Redundancy: Active-Active vs. Active-Spare
Last week we published a video to the SkySwitch YouTube Channel that explained the architecture of our geo-redundant network. Soon afterwards, someone asked me how our redundant architecture is different from other white label UCaaS providers. So, I made this short video to explain what distinguishes the SkySwitch network from our competitors. The difference boils…
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RCS Is the Advanced Evolution of SMS and SkySwitch Plans to Support It
What is RCS? Rich Communication Services (RCS) is the next-generation replacement for SMS. RCS offers upgraded features that users have come to expect, like higher-resolution images and video, Wi-Fi messaging, typing indicators, read-receipts and better group chats. SMS has been around since the 90s and hasn’t reached the capabilities other third-party messaging services (like WhatsApp…
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Finally, a White-Label VoIP Network Assessment Tool
The SkySwitch team has been working hard to create a white label tool that can be used by UCaaS resellers for VoIP readiness testing, and to pre-qualify client sites before installation. Well, it’s finally ready and it’s called NPAT (short for Network Performance & Assessment Tool). NPAT is a web-based application that can be run…
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What is Geo-Redundancy and Why Is It so Important in UCaaS?
Downtime—it’s the big, ugly word that no MSP or telecom reseller wants to hear. When you’re operating in the UCaaS industry, downtime should be measured in seconds because every minute of downtime will threaten the success of your business. To prevent this, a strong geo-redundant network is essential. However, when you’re out comparing different UCaaS…
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Branded Store Portals For SkySwitch Resellers Will Be Rolling Out Soon
User-experience is going to be a huge driver in what separates successful resellers from those falling behind (as we’ve mentioned in previous blog posts). This is why the SkySwitch team has been working hard to roll out a branded store portal. This portal can be customized to fit your company’s needs and directs your end…
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Huddle Room Demand Is Growing in 2019 and This is Why
The modern workplace is shifting and we are seeing increased demand for room-designated video conferencing systems. Understanding the key drivers and best practices of huddle rooms ensures your reputation as the knowledgeable, trusted advisor in cloud communications. What Are Huddle Rooms? Huddle rooms are small meeting spaces and conference areas that can accommodate several people.…
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IT Expo 2019 Recap: Building a Next-Gen Carrier
I attended IT Expo this year, and while I was there, I was able to sit in on the panel discussion DIY: Building a Next-Gen Carrier. SkySwitch’s Founder and President, Eric Hernaez, was a panelist in this discussion that brought to light interesting things carriers are currently doing, what we can expect to see in…
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SkySwitch’s New Conferencing Feature Helps End Users Save Time
It’s the small, tedious tasks that add up to be the biggest time-killers. And because they’re so menial, it can become all the more frustrating to complete the task day in and day out. Case in point: When it comes to joining a web-based conference, no one likes scrambling for codes and dialing thirty different…
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SkySwitch Joins “Hot Topics in Tech” Panel Discussion at IT Expo 2019
On Wednesday, January 30th, President and Founder of SkySwitch, Eric Hernaez, will be joining in on an anticipated panel discussion that is relevant to all UCaaS and telecom resellers, DIY: Building a Next-Gen Carrier. This discussion is will be taking place at IT Expo in Ft. Lauderdale, FL. IT Expo is an event catered towards…
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SkySwitch Meetings Now Support Video Conferencing Appliance
What happens when you combine the best in affordable video hardware with the best in cloud videoconferencing? You get a fantastic new revenue opportunity for SkySwitch white label UCaaS Resellers. That’s right, SkySwitch now offers a video conferencing solution for huddle rooms and meeting rooms that’s integrated with the Meeting Manager web and video conferencing…
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