SkySwitch Blog

Big is Good but Small Customers Are Better Amy Lind, Research Manager at International Data Corporation (IDC), was one of three featured keynote speakers at SkySwitch’s annual user group conference, Vectors 2019. During her keynote, “The 2020 UCaaS Market For Resellers: Big Is Good, Small Customers Are Better,” she provided insight into the landscape of…

Welcome Reception SkySwitch’s annual user group conference, Vectors 2019, kicked off this year at the Loews Sapphire Falls Resort at Universal Orlando. The conference began with a welcome reception where attendees were able to network over hors d’oeuvres and cocktails. The evening’s entertainment included sets by DJ BillyRo from San Francisco, who helped set the high-energy tone for the…

The U.S. Supreme Court has set the stage for VoIP service providers to challenge regulatory oversight by states.  It happened on October 21, 2019, when the Court decided not to hear the case  of Charter Advanced Services (MN), LLC, and Charter Advanced Services VIII (MN), LLC, v. Minnesota Public Utilities Commission (MPUC). The case was an…

With the passage of Kari’s Law, 2020 will bring changes to the E911 requirements for VoIP service providers.  The changes have special impact on providers that serve customers located in multi-tenant environments such as the retail, health care, and hospitality fields.  To help SkySwitch resellers learn more about the changing environment, SkySwitch is featuring an…

A new report and podcast from Amy Lind, Research Manager with IDC’s Communications Services practice, has everyone talking about the “hidden” opportunity in UCaaS – SMBs. Just today, Rich Tehrani from TMC observed how selling to SMBs creates more value for white label resellers: As we’ve told you before, white-label in UCaaS and cloud phone systems can double the margins…

Telecom industry expert and analyst Jon Arnold published a thoughtful article about selling UCaaS in which he observes that while interest from SMBs in buying cloud voice services is hot as ever, meeting that interest with a value proposition that resonates is not equally within reach for all providers.  Many providers have the technology, but…

In this podcast exclusive with Jeff Pulver, listeners get a special preview of Pulver’s session at Vectors 2019: Now Is the Best Time to Be Selling UCaaS. Jeff Pulver chats with Doug Green of Telecom Reseller, and explains his concept of “Purple Minutes” and why voice will always remain the ultimate app. “We’re now living…

Today, SkySwitch made the announcement of a newly formed, strategic relationship with Adaptiv Networks, a leader in cloud connectivity technologies. The announcement was made on the first day of Channel Partners Evolution — one of the largest channel events in the nation with over 3,200 channel professionals in attendance. “SkySwitch strives to bring best-in-class solutions…

On August 26th, 2019, Eric Hernaez, Founder and President of SkySwitch, sat down with Doug Green of Telecom Reseller to talk about what’s new with SkySwitch. From that conversation, arose the importance of creating products and services that stand out, and how SkySwitch prioritizes the success of their partners by offering white labeled services with…

Every year, SkySwitch hosts a conference for a VIP guest list: the SkySwitch partner community. This year’s conference, Vectors 2019, is full of educational sessions, training, networking and more, all designed to help resellers Transform Cloud Communications. On Friday, August 30th, Jayson Jones, VP of Sales at SkySwitch, sat down with Telecom Reseller and discussed how…