SkySwitch Blog
VoIP Fraud in the News
Anytime VoIP fraud makes headlines, it is worth taking note. Yesterday, the New York Times featured another article that highlights the potential risk faces by small businesses that employ VoIP to trim costs. Unlike past NYT articles on this topic, however, this one featured my friend from TransNexus, Jim Dalton. According to the article, thieves stole…
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September WebCentrex System Upgrade
As a white label hosted PBX platform operator, the SkySwitch mission is to provide our Resellers with service that will optimize their chances for success. Among other things, realizing this mission means that we must deliver an end-user experience that meets the demands of the market. This is a constantly moving target in the dynamic and constantly evolving unified…
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Goodbye 111 8th Ave NYC
If you have ever been a user of hosted PBX service in New York City, there a better than good chance that you were using facilities hosted at 111 8th Avenue. The building, which has been owned by Google since 2010, is the 3rd largest building in New York City, and is home to myriad telecom and…
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Polycom: Don’t Say Goodbye to Your Desk Phone
There has been much opinionating (yeah, I know that’s not really a word) in the Cloud PBX industry about the day when mobile applications running on smartphones will replace the standard PBX desk phone. In this vision of the future, the desk phone will be obsolete. Employees will bring their personal devices to work (commonly called BYOD) and business communications…
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How to Lookup a SIP Server’s DNS SRV Records
Many service providers rely on DNS SRV records for failover and resiliency purposes. Using DNS SRV records, compatible equipment (such as SIP phones and SIP PBX servers) can map several SIP servers to a single SIP domain. Each SIP server can be assigned a priority, and if the server with the highest priority cannot be reached, the SIP…
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Evolution of the Area Code
The recent announcement that Connecticut will be introducing the new 959 area code this summer has gotten me thinking about area codes. I work with area code issues virtually day as a integral aspect of DID Management. The SkySwitch DID platform, allows resellers to order, provision and manage DIDs based on NPA-NXX (that is shorthand…
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Requiem for 7773456
When I started working in the VoIP industry way back in 1999, I was living in Manhattan and used to call the local Moviefone DID (2127773456) on a regular basis to find the movie show times. Because it was so easy to remember, it became my ‘go-to’ number for making test calls. Especially since there…
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SkySwitch Introduces PBX Fone for Android and iOS
SkySwitch is happy to announce the availability of PBX Fone, a mobile client that runs on Google Android and Apple iOS devices. PBX Fone is a SIP softphone that is tightly integrated with the SkySwitch Web Centrex white label hosted PBX solution. It is currently available as a free download from the Google Play…
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Funnycall Gets Serious About SIP Session Control
Funnycall is an Apple iPhone app that allows users to make “funny” phone calls by playing sounds and changing the caller’s voice using any of nine effects such as Echo, Alien Cyborg and Chipmunk. When the developers of Funnycall wanted to get serious about their VoIP and webservices infrastructure, they called SkySwitch. Although the app…
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SkySwitch SIP Instant Fax Now in Beta
It’s no secret that most VoIP geeks think of fax machines with disdain. In an age when you can snap a picture on your smartphone and tweet it to anyone in the world, the idea of a fax machine seems antiquated to many. And yet, in many industries – especially the healthcare related fields…
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