SkySwitch Blog
Why Business SMS Must Be Part Of Your UCaaS Strategy
Introduction Text messaging (SMS) is the most used data service in the world. (Nielsen, Pew Internet Research.) Usage is not limited by age, economics or geographic location. Adults over 55+ are sent and receive 16+ text messages a day (Experian Marketing Services). Texting is as much a part of the consumer market as it is…
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Introducing a New Operator Console from SkySwitch
Corey Stoker, SkySwitch Director of Support, recently conducted a webinar to introduce SkySwitch Resellers to our new operator console solution. In it he discussed some of the features that promise to make it a valuable part of your UCaaS service offering, including: Integrated softphone Runs on Windows PC Visual presence status with up to 2000…
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Copy SMS Messages to a Google Spreadsheet with SkySwitch Business SMS and Zapier
One of the best features of the new SkySwitch Business SMS service is the ability to send copies of SMS messages to any URL. This feature allows you to log copies of SMS messages to any other web application that has a webhook listener. One such service is Zapier, my favorite online automation tool. With…
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SkySwitch Introduces a Better Operator and Receptionist Console
One of the more frequent requests that we receive from resellers has been for an Operator Panel and Receptionist Console that supports visual monitoring of line status, allows for drag-and-drop call transferring, and runs natively on Microsoft Windows PCs. I am happy to report that SkySwitch now has a solution that better meets these needs.…
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SkySwitch Partners with Metro Wireless
I just attended a webinar from SkySwitch partner Metro Wireless and couldn’t be more happy about our affiliation. Metro Wireless has a great 4G/LTE backup and SD-WAN solution that fills a unique need for cloud PBX providers. Best of all, it has been proven in the field with SkySwitch resellers over the past several years. …
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Vectors Nashville 2018 is Open for Registration
It’s official! The 2018 SkySwitch User Group Meeting – Vectors Nashville 2018 – is going to be held Oct 7-10 in Nashville, TN. This will be our third user group meeting and, naturally, we are planning for it to be the best one yet. Our objective for the event is to enhance your success with…
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AI Smartens SMS Support – Channel Vision Magazine April 2018
ChannelVision Magazine published an article about the SkySwitch SMS bots – a big part of our newly launched White-Label Business SMS service.
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SkySwitch UCaaS Now Integrated with Meeting Manager Web Conferences and Google Calendar
We are happy to announce that SkySwitch is now integrated with Meeting Manager web conferences and Google Calendar through the latest ReachUC Chrome extension. Now, when using the ReachUC extension for Chrome browsers, PBX users can choose to create Meeting Manager web meetings directly from the Chrome browser bar, or directly from their Google Calendar…
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Sallie the SMS Directory Bot is Now Available for Trial
We are happy to announce the availability for trial of an exciting new feature that combines business SMS and bot technology to solve a growing problem for business owners. People are relying on text messaging more than ever. In fact 8 out of 10 millennials prefers to send a text message rather than talk on…
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Growth In Hosted UCaaS and IP Telephony Not Limited To Big Providers
Frost & Sullivan has recently updated their North American Hosted IP Telephony and UCaaS Market, Forecast to 2023. The news continues to be positive. The report shows that we can expect to continue on the current growth trajectory through 2023. In 2016, the market experienced healthy growth of 32.1 percent in terms of installed users…
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