Hands pointing at charts and graphs on a document during a business meeting, with laptops and digital devices in the background, illustrating collaboration and analysis relevant to UCaaS and business growth strategies.

Growth In Hosted UCaaS and IP Telephony Not Limited To Big Providers

Frost & Sullivan has recently updated their North American Hosted IP Telephony and UCaaS Market, Forecast to 2023.  The news continues to be positive. The report shows that we can expect to continue on the current growth trajectory through 2023. In 2016, the market experienced healthy growth of 32.1 percent in terms of installed users…

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Woman with headphones speaking into a microphone during a podcast recording, discussing telecommunications and business communication solutions.

SkySwitch Featured In Telecom Reseller Podcast

Jayson Jones, Executive Vice-President of Business Development at SkySwitch was recently featured in a podcast with Douglas Green, Editor & Publisher of Telecom Reseller. In the podcast, Jayson discusses the recent expansion of the SkySwitch network, the Active-Active architecture that is used to deliver high-availability and the impact of the new Las Vegas geo-node on load…

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VTech Eris business SIP phone featuring DECT cordless technology, designed for desktop and conference room use.

VTech Desktop Cordless SIP Phones Now Available in SkySwitch Store

VTech, well known for their outstanding cordless DECT phones for the consumer market, is expanding  into the world of business SIP phones. A unique feature of VTech Eris SIP phone line is the use of DECT cordless technology in desktop and conference room phones.  These phones can be deployed without the need for ethernet cabling…

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Cloud and On-Premise directional signs with a grim reaper illustration, symbolizing choices in telecommunications solutions.

The Death Rattle Of On-Premise Telecom

For the past three days, every analyst, pundit, and blogger has been putting their own spin on Cisco’s acquisition of BroadSoft. It’s about Consolidation Some are saying that the biggest impact will be fewer available customers due to consolidation.  Others say there will be new opportunity, because many companies (particularly enterprises) have gone to BroadSoft…

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Lots of Room for Revenue in UCaaS

According to Synergy Research Group, the UCaaS market continues to grow in the US at an astounding 29% a year.  Retail UCaaS services account for well over 80% of the total market. The UCaaS market is now generating revenues exceeding $400 million per quarter and approaching $2 billion annually. While the big guys like Ring…

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Man on phone in modern office, engaged in work with documents and pencil, illustrating professional communication and collaboration in a UCaaS environment.

SkySwitch High Availability Explained

We are often asked how we achieve such phenomenal uptime and are able to offer 99.99 service level guarantees. The answer lies in the revolutionary network design that serves as the foundation of our unified communications and collaboration platform. The SkySwitch WebCentrex platform uses always-available n-Share clusters co-located in New York and Dallas. Most high-availability…

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Jon Arnold presenting a webinar on SkySwitch Web PBX Skill for Amazon Alexa, featuring a slide titled "SkySwitch Web PBX Skill for Amazon Alexa – a Better Collaboration UX," with a screenshot of the Web Centre PBX Portal displayed.

Jon Arnold Talks about Voice Assistants in the Workplace

Our friend Jon Arnold of J Arnold & Associates held an interesting webinar discussing the key drivers of digital assistants –  a term that he uses to include voice assistants (like Apple’s Siri and Amazon Alexa) and chatbots – used for business.  He was kind enough to mention the SkySwitch Amazon Alexa skill as an…

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SkySwitch is Now Integrated with ReachUC Mobile and Desktop Apps

We are pleased to announce that SkySwitch is now integrated with ReachUC, a suite of advanced UC applications and tools.  This integration is the our latest attempt to develop a viable soft-client replacement for the traditional SIP deskphone, and represents what we believe to be the cutting edge of what is possible with available technology.   With ReachUC and…

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Woman on phone in a plant-filled workspace, engaging in communication while a colleague uses a tablet, reflecting the collaborative environment of small businesses utilizing unified communications.

New Developments at SkySwitch

At SkySwitch, we are always improving the Reseller experience.  Here are some of the things that we have been working on recently: New UC Endpoints – Our efforts to integrate the ReachUC endpoint solution into the SkySwitch platform is proceeding as planned, and is available to all SkySwitch resellers as a beta trial.  Current features of…

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