UniFi Controller interface settings with options for General Settings, DHCP Server, Interfaces, vLANs, and Firewall, highlighting integration with SimpleWan's dashboard for centralized network management.

SimpleWan Integrates Ubiquiti Controller into Dashboard

SimpleWan recently announced that it has integrated the Ubiquiti UniFi Controller into its dashboard. This will be welcome news for anyone that has struggled to deploy mesh Wifi and VoIP QoS on the same LAN. Now control of both networks can now be centralized from the SimpleWan dashboard. We expect to have Unifi access points available for purchase in the…

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headset

Obihai – Amazing 20 Years of Innovation

The Obihai Webinar for SkySwitch resellers is now posted to our YouTube channel. One slide in the presentation really captured my attention because it demonstrates a pretty spectacular history of success from an entrepreneurial team that has used innovation (in both product and business model) to change the way that people communicate. I remember getting my hands…

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Customer support team using headsets and computers, focused on providing assistance in a professional environment.

Top 10 UCaaS Leaders In 2016

The Unified Communications-as-a-Service (UCaaS) market is worth $3.9 billion per year, and expected to grow 11 percent annually through 2020. Interestingly, the top 10 UCaaS providers (ranked by the Research firm IHS based on criteria such as service capabilities and development, financial stability, operational cash flow, growing revenue, market strategy, installed base of seats and…

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GoDaddy logo featuring a stylized character with sunglasses and spiky hair, representing the brand's entry into the business voice market through the acquisition of FreedomVoice.

GoDaddy is now a Hosted PBX Provider

Last week, GoDaddy jumped into the business voice space with the acquisition of FreedomVoice for $42 Million in cash (and up to $5 Million in additional milestone payments). According to Steven Aldrich, Chief Product Officer, GoDaddy. “FreedomVoice is a natural fit with GoDaddy as we both share a common goal: to harness the power of the cloud…

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Office environment with smiling professionals collaborating, highlighting teamwork and communication in a busy workspace, relevant to UCaaS discussions.

8×8 FY 2016 Results Bode Well for UCaaS Industry

After a period of poor stock performance, the stock price of Hosted PBX giant 8×8 leapt 7.3% after the company announced that in the current fiscal year, it expects revenue of $251 million marking a 32% year over year increase. The success of 8×8 (an underdog in the ‘not Cisco or Microsoft’ camp) is good for…

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Bandwidth

How do you make sure VoIP bandwidth is sufficient?

In the Hosted PBX realm, managing VoIP Quality of Service (QoS) ultimately comes down to allocating sufficient bandwidth to VoIP packets at the customer’s router. Here is an informative article that covers the various methods that organizations can use to ensure  that VoIP quality of service meets the customer’s’ needs.  It states that: The most common approach to…

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video-calls2

SkySwitch Enhances Relationship with SimpleWan Giving Resellers Better Diagnostic Tools

Distribution agreement gives SkySwitch resellers direct access to SimpleWan Support and maximum margins Diagnosing problems can often be difficult within a Unified Communications and Collaboration as a Service (UCCaaS) deployment – especially when it is delivered as an over-the-top service. Quality of Service issues can be caused by latency, jitter or network congestion within the…

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Nextlevel

SkySwitch & NextLevel Finalize Web/Video Conferencing Plans

(San Diego, CA) SkySwitch and NextLevel Internet met at the NetSapiens User Group Meeting yesterday to finalize plans for the integration of SkySwitch’s web/video conferencing platform into Nextlevel’s NetSapiens switch. Bill Green (left), Jeff Posner (right) of NextLevel Internet and Jayson Jones (center) of SkySwitch enjoyed the sunny weather, the four day NS UGM conference…

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Business professionals collaborating on a project, discussing business communications solutions in a modern office setting.

The Evolving Business Communications Landscape

A post in Tech Crunch by Bob Goodman  (founding partner of the NY office of Bessemer Venture Partners) discusses the opportunities for start-ups in the Business Communications space. Interestingly, he enumerates 9 separate areas of the business communications landscape: Unified Communications Collaboration Contact Center Call Tracking Enterprise Messaging WebRTC Customer Service CPaaS (Collaborative Platform as a Service) Customer…

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