serveices2

SkySwitch Makes Amazon Alexa Skill Available to White-Label UCaaS Resellers

Resellers Can Now Offer Voice Enabled Dialing to End Users with the Amazon Echo Lakeland, FL, March 16 2017: SkySwitch, the ultimate white label UCaaS platform for resellers, now integrates with the Amazon Echo and Amazon Alexa to voice enable dialing from the SkySwitch UCaaS platform.   The integration – which is available to all SkySwitch…

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video-calls

Market Research Says that Consumer Goods and Retail Sectors Will Lead UCaaS Adoption

A new report from the market research firm Research and Markets posits that “[t]he adoption of UCaaS technology would be largely witnessed in the consumer goods and retail verticals, as streamlining business processes would be quick, and also real-time services and faster transaction closures could be achieved seamlessly.” The report foresees continue strong growth through the…

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Interoperability

Grandstream Announces SkySwitch Interoperability

BOSTON & LAKELAND, Fla.–(BUSINESS WIRE)– SkySwitch, the ultimate white label platform for hosted PBX resellers, and Grandstream Networks, Inc., connecting the world since 2002 with award-winning SIP unified communication solutions, today jointly announced the certification of Grandstream’s award-winning GXP2100 series line of IP phones with SkySwitch’s Web Centrex platform. This certification means that SkySwitch resellers…

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Interviews

MyPillow Rests Easy with Davco and SkySwitch

National Campaign gets custom call center to maximize agent productivity Lakeland, FL, July 19 2016: When Mike Lindell, the founder and inventor of MyPillow,  wanted to improve the return on investment for his company’s television advertisements, he went to SkySwitch reseller Davco Technologies with a vision about how his company’s inbound call center should work.…

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VoIP-Quality

Bigleaf Networks and SkySwitch Partner for VoIP Quality and Network Visibility

SkySwitch joins Bigleaf Cloud Assurance Program for deeper integration with Bigleaf real-time SD-WAN adaptation and monitoring  PORTLAND, Ore. & LAKELAND, Fla. (October 11, 2016) — Bigleaf Networks, the Cloud-first SD-WAN service that optimizes Internet and Cloud performance by dynamically choosing the best connection and adapting QoS in real-time, today announced a partnership adding SkySwitch, a…

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yealink

SkySwitch and Yealink Announce Solution Interoperability and Evaluation Program

Relationship will allow SkySwitch Reseller Network to Deploy Yealink SIP Phones with Confidence Xiamen, China and Lakeland, Florida USA – September 27, 2016 – Yealink, the global leading unified communication (UC) terminal solution provider, and SkySwitch, the Ultimate White-Label Platform for Hosted PBX Resellers, jointly announced today the certification of ten Yealink desktop IP phones…

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Partnership

Teli Communications and SkySwitch launch Preferred Provider Partnership

DENVER – July 20, 2016  – Teli.net, a rapidly-growing national wholesale voice and messaging provider, and SkySwitch, a leading Unified Communications provider, are announcing a partnership whereby SkySwitch will offer Teli SMS and DIDs services to SkySwitch Resellers as a Teli Preferred Provider. Teli currently handles more than 100 million messages a month in North…

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Pitfalls

Top 10 Number Porting Pitfalls

Jason Tapolci  posted a great article about the Top 10 Number Porting Pitfalls .  A useful reference for anyone in the Hosted PBX business. Much like with anything in life, if you fail to plan, more than likely you are planning to fail. When it comes to something small like forgetting to plan ahead for lunch,…

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office-meetings

SkySwitch Announces Integration with Socket Quote to Cash System

Integration of sales quote automation system makes quoting, closing and provisioning new customers faster and easier SkySwitch, the Ultimate White-Label Platform for Hosted PBX Resellers, today announced the recent integration of Socket, an innovative quote-to-cash application. The integration further evidences the many ways in which SkySwitch helps resellers attain financial success. “While there are several…

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video-calls2

SkySwitch Enhances Relationship with SimpleWan Giving Resellers Better Diagnostic Tools

Distribution agreement gives SkySwitch resellers direct access to SimpleWan Support and maximum margins Diagnosing problems can often be difficult within a Unified Communications and Collaboration as a Service (UCCaaS) deployment – especially when it is delivered as an over-the-top service. Quality of Service issues can be caused by latency, jitter or network congestion within the…

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