Fear And Doubt

Toshiba Telecommunication Systems Division No More

The word on the street (and Reddit) is that the Toshiba Telecommunication Systems Division is closing shop effective immediately.   It seems that the telecom division – which was banking on momentum after launching a new product in February – could not escape the company’s ongoing financial difficulties (including the $500 Million bankruptcy of Westinghouse).  This means that…

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serveices1

SkySwitch Integrates 888VoIP Into Their Reseller Dashboard

Resellers can now drop-ship pre-provisioned Yealink products directly from 888VoIP for the SkySwitch Network LAKELAND, FL AND BUFFALO, NY (PRWEB) MARCH 21, 2017 SkySwitch recently announced at their Vectors 2017 User Conference that SkySwitch resellers can now order and provision Yealink products directly from within the SkySwitch reseller portal. The phones are drop-shipped directly to…

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Partnership2

SkySwitch Partnership with 888VoIP Streamlines UCaaS Provisioning for Resellers

We are very pleased to announce that the SkySwitch Store now allows resellers to purchase fully-provisioned Yealink phones.  This new functionality, a result of our recent partnership with 888VoIP, integrates the SkySwitch Store with the Web Centrex API and the 888VoIP fulfillment and order processing back office. Our goal for this integration is to simplify the workflow needed…

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office-gathering

SkySwitch Resellers Gather for Vectors 2017

From February 26-28, 2017, SkySwitch resellers from across the United States and Canada gathered for the second annual Vectors Conference, the annual user group meeting for SkySwitch resellers.  For three days in the sunshine of St. Petersburg, Florida, SkySwitch resellers were delivered a steady stream of social activities, training sessions, and product information. Day One…

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Cloud-Communications

Small Segment Dominates Cloud Communications Adoption

BroadSoft is the global leader for cloud-based communications platforms. Each year, they poll the service providers at their industry event (nearly 100 at their last gathering) to gain some insight into the state of the industry. One of their key findings show expected adoption of cloud communications solutions, by segment, through 2020. This table shows…

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Inbound calls to Canadian DIDs Failing

9:45 ET: The problem has been resolved by the underlying carrier. 9:00 ET: We have been made aware that inbound calls to certain Canadian DIDs are not completing. We have escalated this issue to the underlying carrier and will provide more information as soon as it is available.

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office-staffs

100 Million Seats Up for Grabs

The January 19 announcement from Avaya that it will be seeking Chapter 11 Bankruptcy protection creates an opportunity for hosted UCaaS resellers and service providers. The company, which is being pulled under by $6B of debt and $1.7B of unfunded pension liabilities, currently supports about 100 million endpoints. Without a doubt, many current Avaya customers…

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