Posts by skyswitch
SkySwitch and Yealink Announce Solution Interoperability and Evaluation Program
Relationship will allow SkySwitch Reseller Network to Deploy Yealink SIP Phones with Confidence Xiamen, China and Lakeland, Florida USA – September 27, 2016 – Yealink, the global leading unified communication (UC) terminal solution provider, and SkySwitch, the Ultimate White-Label Platform for Hosted PBX Resellers, jointly announced today the certification of ten Yealink desktop IP phones…
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Every SMB Needs Call Center Features
This blog series from Jon Arnold is great food for thought. Every sales pitch for UC or hosted PBX to an SMB prospect should stress how the platform’s embedded contact center features can improve not just productivity, but also customer satisfaction. Most small business owners do not think they have use for a Call Center. But any business…
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Not all Multi Tenant Hosted PBX Providers are Created Equally
I could not resist the urge to post this graphic analogue to using Asterisk servers for multi-tenant hosted PBX.
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Teli Communications and SkySwitch launch Preferred Provider Partnership
DENVER – July 20, 2016 – Teli.net, a rapidly-growing national wholesale voice and messaging provider, and SkySwitch, a leading Unified Communications provider, are announcing a partnership whereby SkySwitch will offer Teli SMS and DIDs services to SkySwitch Resellers as a Teli Preferred Provider. Teli currently handles more than 100 million messages a month in North…
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Panel Tells Why Most SMBs Still Not Using Cloud for Voice Services
According to William Haskins, Sr. Analyst and Partner, Unified Communications at Wainhouse Research, a recent panel of 300 U.S.-based IT decision makers (ITDMs) who support businesses from 20 to 500 employees revealed that more than half are still running telephony services in-house. The primary reason for maintaining these systems in-house was concern over security. Another notable finding…
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SkySwitch Control Tower Expands to New Location
The Philippine contingent of our growing Control Tower team moved into new digs this week. The move is long overdue and will allow us to expand operations – continue meeting the technical support needs of our resellers, and to offer additional services that take advantage of the exceptional talent pool available in this region. Our new office is…
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SimpleWan Integrates Ubiquiti Controller into Dashboard
SimpleWan recently announced that it has integrated the Ubiquiti UniFi Controller into its dashboard. This will be welcome news for anyone that has struggled to deploy mesh Wifi and VoIP QoS on the same LAN. Now control of both networks can now be centralized from the SimpleWan dashboard. We expect to have Unifi access points available for purchase in the…
Read MoreE911 Provisioning Maintenance Notice 6/30/2016
Our E911 provider will be performing maintenance on their provisioning systems from Thursday 6/30/2016 at 9:00 AM – 9 PM EDT. During this maintenance window provisioning of E911 will be blocked. Rest assured the handling of emergency calls will continue without impact during the maintenance window. If you have any questions please contact the Control…
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Apple Announcement Means that True Mobility Apps are Closer to Reality
I hear all the time from customers that they would like to replace their SIP desk phone with a mobility app (like the SkySwitch PBX Fone) running on their smartphone. On its face, this seems to make sense. In practice however, it’s not a viable solution for several reasons. One of the biggest impediments to making…
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Obihai – Amazing 20 Years of Innovation
The Obihai Webinar for SkySwitch resellers is now posted to our YouTube channel. One slide in the presentation really captured my attention because it demonstrates a pretty spectacular history of success from an entrepreneurial team that has used innovation (in both product and business model) to change the way that people communicate. I remember getting my hands…
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