SkySwitch Blog
AI Smartens SMS Support – Channel Vision Magazine April 2018
ChannelVision Magazine published an article about the SkySwitch SMS bots – a big part of our newly launched White-Label Business SMS service.
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SkySwitch UCaaS Now Integrated with Meeting Manager Web Conferences and Google Calendar
We are happy to announce that SkySwitch is now integrated with Meeting Manager web conferences and Google Calendar through the latest ReachUC Chrome extension. Now, when using the ReachUC extension for Chrome browsers, PBX users can choose to create Meeting Manager web meetings directly from the Chrome browser bar, or directly from their Google Calendar…
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Sallie the SMS Directory Bot is Now Available for Trial
We are happy to announce the availability for trial of an exciting new feature that combines business SMS and bot technology to solve a growing problem for business owners. People are relying on text messaging more than ever. In fact 8 out of 10 millennials prefers to send a text message rather than talk on…
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Growth In Hosted UCaaS and IP Telephony Not Limited To Big Providers
Frost & Sullivan has recently updated their North American Hosted IP Telephony and UCaaS Market, Forecast to 2023. The news continues to be positive. The report shows that we can expect to continue on the current growth trajectory through 2023. In 2016, the market experienced healthy growth of 32.1 percent in terms of installed users…
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SkySwitch Featured In Telecom Reseller Podcast
Jayson Jones, Executive Vice-President of Business Development at SkySwitch was recently featured in a podcast with Douglas Green, Editor & Publisher of Telecom Reseller. In the podcast, Jayson discusses the recent expansion of the SkySwitch network, the Active-Active architecture that is used to deliver high-availability and the impact of the new Las Vegas geo-node on load…
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VTech Desktop Cordless SIP Phones Now Available in SkySwitch Store
VTech, well known for their outstanding cordless DECT phones for the consumer market, is expanding into the world of business SIP phones. A unique feature of VTech Eris SIP phone line is the use of DECT cordless technology in desktop and conference room phones. These phones can be deployed without the need for ethernet cabling…
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The Death Rattle Of On-Premise Telecom
For the past three days, every analyst, pundit, and blogger has been putting their own spin on Cisco’s acquisition of BroadSoft. It’s about Consolidation Some are saying that the biggest impact will be fewer available customers due to consolidation. Others say there will be new opportunity, because many companies (particularly enterprises) have gone to BroadSoft…
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Lots of Room for Revenue in UCaaS
According to Synergy Research Group, the UCaaS market continues to grow in the US at an astounding 29% a year. Retail UCaaS services account for well over 80% of the total market. The UCaaS market is now generating revenues exceeding $400 million per quarter and approaching $2 billion annually. While the big guys like Ring…
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SkySwitch High Availability Explained
We are often asked how we achieve such phenomenal uptime and are able to offer 99.99 service level guarantees. The answer lies in the revolutionary network design that serves as the foundation of our unified communications and collaboration platform. The SkySwitch WebCentrex platform uses always-available n-Share clusters co-located in New York and Dallas. Most high-availability…
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Now We’re Really Excited! Yealink Releases T54S And T52S Globally
You may remember back on May 30th when Corey Stoker, SkySwitch Director of Support, posted his unboxing videos for the T52S and T54S phones from Yealink. Now, after a long 90 day wait, Yealink has announced that the T54S and T52S are now available worldwide. Yealink C are members of the T5 Media Phone Series…
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