SkySwitch Blog

BY MICAH SINGER, GUEST BLOGGER I started following Microsoft Teams in the summer of 2018 when they released Direct Routing.  I thought it was a really neat concept that would engage more with service providers to get them involved with Microsoft Office 365.  This is really almost the opposite tactic than Microsoft had taken a…

Here’s a highlight from our Resellers Helping Resellers webinar where we ask our best resellers what problems their customers faced from the pandemic, how they solved it, and what we can learn from it to be even more prepared for the future. Video Transcript: Andy: What kind of impact, whether it was negative or positive, did COVID-19…

Here’s a highlight from our Resellers Helping Resellers webinar where we ask our best resellers what problems their customers faced from the pandemic, how they solved it, and what we can learn from it to be even more prepared for the future. Video Transcript: Andy: What’s the one thing, or two things, that you learned now that…

Here’s a highlight from our Resellers Helping Resellers webinar where we ask our best resellers what problems their customers faced from the pandemic, how they solved it, and what we can learn from it to be even more prepared for the future. Video Transcript: Andy: What was the one thing you learned that if you knew then…

From the beginning, SkySwitch has always put our resellers first, along with our partners and team. We have worked diligently over the years to build up a community that feels very much like family. With considerations of the health, safety and welfare of all in our community, the SkySwitch leadership team decided to not hold…

Here at SkySwitch, we have always looked to work closely with our partners to help ensure each other’s success. And this year has been no different. Despite the Covid-19 pandemic, 2020 has been a year of incredible growth for SkySwitch and the partners in our ecosystem too.   That’s why we are thrilled to announce that…

Sometimes being tethered via cord to your desk all day simply doesn’t work — perhaps if you manage a retail store or just need to move about your workplace. That means you need a portable solution. Enter the Snom’s M100 KLE DECT base station accompanied by the M10 KLE handset.  These high-fidelity, functional cordless phones…

When it comes down to it, we all think we are prepared for the unexpected — but are we really? Power and IT outages, natural disasters, even global pandemics, can happen at any time and inevitably affect your entire organization. In order to always be prepared for the myriad of unforeseen circumstances, businesses should have…

A global pandemic is not something any of us were expecting to face. Not in our lifetimes anyway. But here we are, trying to adapt in the best way we can. Businesses are scrambling to find ways to transition their teams into a remote work model but are finding out that it’s not as easy…

BY DONNA RENEE, GUEST BLOGGER I’ve been doing telephony voice work for 20 years, and let me tell you — in two decades of experience, you see a little bit of everything.  Some great scripts…and some really bad scripts. I’ve cultivated tidbits of advice on what you should do and what not to do.  Here are…